SEB in Gothenburg is Hiring Customer Service Advisors for Telephone Banking!
Job Description We are now recruiting several customer service advisors for SEB Telephone Bank in Gothenburg. You will work with either private or business customers. The next start date will be September 22nd. The role involves receiving incoming phone calls regarding various banking matters, where you will assist customers digitally over the phone. The position will begin with an extensive training program that includes both theoretical and practical components to provide the best foundation for success in the role. At our telephone bank, you are SEB's face to the customer and hold one of the most important roles for our clients. We strive for a culture where the customer truly comes first, where availability, service, and business are our guiding principles, combined with a focus on continuous change and development. The position is full-time and requires you to work day, evening, and weekend shifts, with the possibility to request your schedule. Qualifications and Characteristics We are looking for someone who is a good communicator and wants to give every customer a positive experience with SEB. Those around you would describe you as energizing, collaborative, and engaged. You learn new things easily, are good at problem-solving, and are curious about our digital development. You also have a strong interest in banking and finance and see this role at SEB as a long-term opportunity. To be suitable for the role, we see that you have: ➤ Experience in service, preferably from customer service via phone or similar work ➤ Good phone and computer skills ➤ Fluent in both Swedish and English, spoken and written ➤ Upper secondary education with a college preparatory diploma (preferably with an economics focus) ➤ Genuine interest in banking/finance Meritorious qualifications include: ➤ Relevant higher education in economics ➤ Previous work experience in banking, finance, or similar fields ➤ Swedsec license for mortgages About SEB At SEB, we are convinced that inclusion and diversity are essential for building strong and good teams so that our company is sustainable for the future. We strive to have an inclusive and values-driven culture where we all feel appreciated, respected, and involved regardless of background, experience, beliefs, gender, age, and where we come from. Good people often know other good people. Please feel free to share this job posting if you have a friend who would love this job and shares SEB's values. Customers first, commitment, simplicity, and collaboration. Simply put, world-class service! For more inspiration about what it's like to work at the telephone bank: www.sebgroup.com/career Information About the Recruitment Process When you apply for the position, we ask that you answer a number of questions, and it is important that you answer these to the best of your ability. Please note that all applications must be submitted through this posting, as we do not accept applications by email. As part of the recruitment process, background checks will be conducted by both us and SEB. Questions and Contact We select candidates on an ongoing basis and the position may be filled before the final application deadline, so do not hesitate to apply. In this recruitment, SEB is collaborating with Amendo. If you have any questions about the position, you are welcome to contact our Talent Acquisition Manager Mathilda Carlbom at [email protected]. We warmly welcome your application!
SEB in Sundsvall is Hiring Customer Service Advisors for Phone Banking!
Job Description We are now recruiting several customer service advisors for SEB Phone Bank in Sundsvall. The next planned start date is October 13. The role involves handling incoming phone calls regarding various banking matters, where you will assist customers digitally over the phone. The position will begin with an extensive training program that includes both theoretical and practical components to provide the best foundation for success in the role. At our phone bank, you are SEB's voice to the outside world and hold one of the most important roles for our customers. We strive for a culture where the customer truly comes first, where accessibility, service, and business are our guiding stars along with a focus on continuous change and development. The position is full-time and requires that you can work days, evenings, and weekends. You will have the opportunity to request your schedule. To be considered for the role, you must be able to work full-time. Qualifications and Characteristics We are looking for someone who is a good communicator and wants to give every customer a positive experience with SEB. Those around you would describe you as energetic, collaborative, and engaged. You learn new things easily, are skilled at problem-solving, and are curious about our digital development. You also have a strong interest in banking and finance and view the position at SEB as a long-term opportunity. To be considered for the role, we see that you have: ➤ Experience in service, preferably from customer service via phone or similar work ➤ Good phone and computer skills ➤ Fluency in both Swedish and English, spoken and written ➤ Upper secondary education with college preparatory diploma (preferably with an economics focus) ➤ Genuine interest in banking/finance Meritorious qualifications include: ➤ Relevant higher education in economics ➤ Previous work experience in banking, finance, or similar field ➤ Swedsec license for Mortgages About SEB At SEB, we are convinced that inclusion and diversity are crucial for building strong and good teams so that our company remains sustainable for the future. We strive to maintain an inclusive and values-driven culture where we all feel appreciated, respected, and involved regardless of background, experience, beliefs, gender, age, and where we come from. Good people often know other good people. Please feel free to share this job posting if you have a friend who would love this job and shares SEB's values. Customers first, commitment, simplicity, and collaboration. In short, world-class service! For more inspiration about what it's like to work at the phone bank: www.sebgroup.com/career Information About the Recruitment Process When you apply for the position, we ask that you answer a number of questions, and it is important that you answer these to the best of your ability. Please note that all applications must be submitted through the job posting, as we do not accept applications via email. As part of the recruitment process, background checks will be conducted by both us and SEB. Questions and Contact We select candidates on an ongoing basis and the position may be filled before the final application deadline, so do not hesitate to apply. In this recruitment, SEB is working with Amendo. If you have any questions about the position, please feel free to contact our Talent Acquisition Manager Mathilda Carlbom at [email protected]. We warmly welcome your application!
Premium Advisor – Kronoberg District & Southern Jönköping County
Do you have experience in comprehensive financial advisory and a passion for business and building customer relationships? Would you like to work in a relationship-building role that requires business acumen and a customer-service-oriented approach to exceed our customers' high expectations? Then you're the person we're looking for. At Swedbank, you'll have the opportunity to: Prospect and build your own customer base by proactively managing customer data and taking responsibility for increased customer satisfaction and profitability. Offer the best possible service and professional advice to Swedbank's Premium customers you're responsible for. Provide comprehensive financial advisory to primarily private customers, but also business customers. Become part of a team of driven and pleasant colleagues within the premium group and collaborate closely with Private Banking, business, and insurance specialists, among others. Broaden and deepen your expertise, work with self-leadership, and contribute to the unit's collective results. Develop further within Swedbank – there are many career paths within the bank and internal mobility is encouraged to broaden expertise, support personal development, and strengthen the bank's competitiveness. For this role, you need: SwedSec Advisory License, SwedSec Mortgage License, and Insurance Distribution Rights Life Private (IDD). Strong ability to assess and manage the customer's total finances and read and understand the customer's needs. A structured work approach and good organizational skills. Strong personal drive and good ability to do business with new and existing customers. Be a team player who collaborates easily with colleagues. At least two years of experience in pension, savings, insurance, and credit business. With us, you can experience: Personal and professional development through self-leadership and continuous development. Meaningful work that positively impacts our workplace, our customers, and society. An open and collaboration-oriented culture that encourages cross-functional teamwork and offers networking opportunities. A supportive and inclusive environment that promotes a balanced and sustainable work-life situation, with flexible working conditions when appropriate for the role. Benefits such as our employee banking product offerings, occupational pension plan, equity-based incentive program Eken, and wellness allowance. "Join our team and... become part of an international team of professional colleagues who work together to deliver challenging projects, maximize customer satisfaction, and contribute to Swedbank's position in society. Collaboration and work enjoyment are the foundation of our success. My goal is for you to develop and be challenged in your daily work – where self-leadership is a natural part. As a customer-responsible premium advisor, you take full responsibility for your customer relationships – you build trust, drive your own business, and create long-term value for both customer and bank. I expect you to be open, straightforward, and considerate, with strong self-leadership and a genuine drive to create added value for our customers. I appreciate your own initiative and engagement – with us, you have great freedom to influence both your day-to-day work and your development. Together, our mission is to grow our business, strengthen customer satisfaction, and contribute to Swedbank's important role in society. Together, we make a difference." -Ulrika Svensson, your future manager We look forward to receiving your application by October 4, 2026. Location: Växjö. Work may also take place at other locations within the operational area. Recruiting manager: Ulrika Svensson, 0476–53652 [email protected] We may begin the selection process during the application period and welcome your application as soon as possible. Please note that background checks and drug testing may be conducted for this role if you advance in the process. We have done our part in recruiting efforts and therefore ask that you do not contact job ad brokers or sellers of other recruitment services. Swedbank is an inclusive employer and does not discriminate based on gender, age, sexual orientation or gender identity, ethnicity, religion, or disability - everyone is welcome. #LI-LB1
Private Advisor with Focus on Mortgages at SEB Phone Bank
Job Description In the role of Private Advisor with focus on mortgages, you will be an important part of the team and work with the customer's entire mortgage journey – from application and credit assessment to loan setup and ongoing management of existing mortgages. You will also meet customers who contact the bank with questions or changed needs. As an advisor, you ensure that the customer's entire personal finances are taken care of, either through your own advice or by booking follow-up meetings with colleagues. Customer meetings take place remotely, primarily by phone but also through video meetings and written channels. The role requires good credit knowledge and a business-like approach. The position is full-time with working hours between 07:45–18:15, with the possibility to request your schedule. The work is performed on-site at SEB's office in Solna (Arenastaden). Start date for the position is November 3. Qualifications and Characteristics We are looking for someone with great commitment to creating value for customers and building long-term relationships. You are curious, solution-oriented and collaborative, and you see your development within SEB in the long term. To be suitable for the role, we see that you: • Have experience in advisory and sales, preferably within banking or finance • Have the ability to identify and understand customer needs • Are communicative, attentive and business-driven • Have good credit knowledge • Thrive in a role where you drive business and relationships in close dialogue with customers It is a merit if you: • Hold a Swedsec advisor license, mortgage license and Certificate of Suitability for insurance distribution About SEB SEB is a leading Nordic financial group with an international perspective. We provide financial services to companies, institutions and private customers. We want to contribute to sustainable growth and make a difference for our customers, shareholders, employees and society at large. Through our expertise and high service level, we create opportunities for our customers to make well-informed decisions so they can realize their business ambitions and goals. Now and in the future. Welcome to our inclusive culture where our shared values inspire and elevate our team. We value diversity and strive for all employees to feel seen, heard and appreciated. Read more about what it's like to work at SEB here: www.sebgroup.com/career Recruitment Process Information When you apply for the position, we ask you to answer a number of questions and it is important that you answer these to the best of your ability. Note that all applications must be submitted via the job posting, as we do not accept applications by email. We use personality and logic tests in our recruitment. As part of the recruitment process, background checks are conducted by both us and SEB. You will also be asked to provide a certificate from the criminal record register. Questions and Contact We select candidates on an ongoing basis and the position may be filled before the final application deadline, so do not wait to apply. In this recruitment, SEB is working with Amendo. If you have questions about the position, you are welcome to contact one of our Talent Acquisition Managers Mathilda Carlbom at [email protected]. We look forward to your application! #LI-MC1 #boff
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