Customer Service Representative | Ownit | Solna
Are you service-oriented and enjoy helping customers? Then we have the job for you! Manpower is now seeking engaged customer service representatives for an exciting consulting assignment with our client Ownit in Stockholm. Here you'll get the chance to work in a team with strong cohesion and contribute to high customer satisfaction. Do you want to develop within customer service and technical support at one of Sweden's largest telecom operators? Submit your application today! Location: Solna Start: October 5, 2026 Assignment length: 6 months, with possibility of extension or employment with client Working hours: Monday-Friday 09.00-18.00 and every fourth weekend Saturday-Sunday 10.00-14.00 About the customer service representative role As a customer service representative at Ownit, which is a product brand within Telenor, you work on behalf of one of Sweden's largest telecom operators. You become part of a team where community and collaboration are central. You handle both new and existing private customers and help them with everything from invoice inquiries to terminations and technical support. Unlike many other customer services, you don't transfer calls - you solve the customer's problem directly. Some upselling is included in the job tasks. It's important that you're comfortable working on the phone and enjoy customer contact. Common job tasks: Provide support to private customers via phone and digital channels Handle invoice inquiries, subscription terminations, and technical issues Ensure high customer satisfaction through professional service Work with upselling when needed Contribute to the team's community and positive work environment Who are we looking for? We're looking for someone with service experience who enjoys helping people. You are solution-oriented, communicative, and have a positive attitude. Previous customer service experience is an advantage but not a requirement - you'll get the skills you need during the assignment. Requirements for the position Previous experience from service occupations, e.g. retail or restaurant Good computer skills and high school diploma Ability to communicate fluently in Swedish and English Comfortable working on the phone and having frequent customer contacts A willingness to learn and develop within customer service and technical support Background check information In accordance with our client's requirements, a background check in the criminal and misconduct register will be conducted as part of the recruitment process. By applying for the position, you consent to us using your personal data for this purpose. The information obtained corresponds to information from the police criminal and misconduct register. The data is not downloaded, stored, or used only for assessment related to the current position. Consent is voluntary and can be withdrawn at any time. Please note that valid consent is required to complete the recruitment process. Recruitment process In this recruitment process, a mandatory step is a digital chat interview. Immediately after you complete your application, you'll receive an email and SMS with a link to Hubert where you'll conduct the chat interview. How do I apply for the job? It's very simple! Apply for the job via the application button. If you have any questions, feel free to contact the responsible recruiter Sara Nordström via email: [email protected]. We work with continuous selection and may fill the assignment as soon as we find the right person. Therefore, submit your application as soon as possible. Please note that with regard to GDPR we do not accept applications via email. We look forward to hearing from you! Develop with Manpower At Manpower you get the chance to gain experience, discover new industries, and build your career through assignments with attractive employers across Sweden. For many it's the start of something new, for others the next step in an already established career. Regardless of where you are, you get the security of an employment with collective agreement, insurance, market-rate salary, and pension while you develop through new challenges and opportunities. At Manpower, Experis, and Jefferson Wells we value a safe and transparent recruitment process. We will never ask you for payment, bank details, or other sensitive personal information in connection with a job application or recruitment. If you receive suspicious messages claiming to be from us, please contact us at [email protected].
German-Speaking Customer Service Representative at Convini
Do you want to work in a dynamic environment where service, commitment, and teamwork are at the center? Are you fluent in German, Swedish, and English and passionate about creating top-tier customer experiences? Then this might be the role for you! Convini is now looking for a German-speaking customer service representative who wants to be part of their wonderful and energetic customer service team! About the Role As a customer service representative at Convini, you are responsible for providing excellent service to customers and consumers. You handle incoming inquiries via email, chat, and phone, and ensure that each matter is resolved efficiently, professionally, and with a personal touch. This role has a special focus on the German market, but you will also support Convini's Swedish customers and consumers. In addition to customer interactions, you will also handle other administrative and operational tasks. You will be part of a wonderful and dedicated customer service team consisting of five driven and positive colleagues. Here, teamwork is essential, and the ambition is always to exceed customer expectations. In addition to your fantastic customer service colleagues, you will also work closely with many other parts of the organization to ensure the best possible customer experience. Examples of work tasks: Handling incoming inquiries via email, chat, and phone Handling accounts receivable-related matters (B2B & B2C) Maintenance of shared office spaces (showroom, etc.) Ensuring that office supplies are ordered and available in the office We are looking for you who: Have completed upper secondary education Speak and write German, Swedish, and English fluently Have at least one year of experience in a customer service role or equivalent, where customer contact was a central part of the role Have good system skills and are accustomed to working in different systems As a person, you are: Structured and responsible, with a good ability to prioritize and drive work forward Service-oriented and unpretentious, with a strong will and ambition to deliver fantastic customer and consumer experiences A positive, communicative, and relationship-building team player who helps where needed Initiative-taking, solution-oriented, and confident in challenging existing work methods and contributing to development in a dynamic and entrepreneurial environment Other Information Desired start after summer Full-time (8 AM–5 PM), permanent with an initial probationary period of 6 months Placement at the head office in Solna (Frösundavik), with the possibility of some remote work Since you will be serving both Swedish and German customers, work may occur on certain Swedish holidays, depending on differences in holidays between the countries. We therefore seek someone with a flexible attitude. Application In this recruitment, Convini is working with Jurek Recruitment & Consulting, and you apply for the position via the announcement on Jurek's website by clicking the "Apply Now" button, uploading your CV, and answering a few questions. We look forward to receiving your application as soon as possible, as selection and interviews will take place on an ongoing basis. Due to GDPR, we cannot accept applications via email. If you have questions about the position, you are warmly welcome to contact the responsible recruitment consultant Cecilia Strååt at [email protected]. We warmly welcome your application! About Convini Convini is the original and Europe's leading full-service provider of smart, unmanned food stores and coffee solutions in workplaces – good, simple, and convenient. They install, deliver, and maintain the equipment, while also offering full-scale service with baristas on-site. Since its founding in 1995, they have grown from Stockholm, Gothenburg, and Malmö to now also being present in Berlin, Düsseldorf, Cologne, Essen, and Hamburg. Convini's solutions energize the workdays for hundreds of thousands of employees every day, and the range is constantly renewed with well-known brands and exciting new offerings. Convini delivers quality in every detail and always puts the customer's needs at the center. They take responsibility, dare to try new things, and see opportunities where others see obstacles. Here, creativity and bold ideas are encouraged – and we learn as much from successes as from mistakes. At Convini, they believe in growing together. Through openness, consideration, and a good dose of joy, strong relationships are built and a work environment where people thrive, develop, and can truly make an impact. Do you want to help create the future of Convini – where curiosity is the spark that makes a difference? We warmly welcome your application! Jurek is a specialized partner in recruitment and consultant staffing that helps companies find the right expertise in Finance, Legal & Compliance, Banking & Insurance, HR, and Business Support. Our experienced team combines industry knowledge with a strong network to create accurate and sustainable matches. We work long-term, personally, and with high quality, to create the best possible experience for both clients and candidates.
Customer Service Representative
Company Description... PHM Customer Service is seeking a customer service representative PHM Customer Service supports the group's Swedish companies by handling incoming phone calls, emails, and error reports. We are now looking for a dedicated customer service representative who wants to be part of our team in Solna. About the Position As a customer service representative, you are an important contact person for our customers. You answer incoming calls and emails, register error reports, and guide customers to the right department as needed. You will also work closely with the various companies' back offices and supervisors to ensure a high level of service. We are Looking for You Who have experience in customer service, preferably within the real estate industry or similar operations have good computer skills and find it easy to work in different systems have good knowledge of Microsoft Office communicate fluently in Swedish and have good knowledge of English are service-oriented, responsible, attentive, and solution-focused thrive in a fast-paced environment and have a positive attitude. We Offer a varied role in a growing company nice colleagues and close collaboration within the team opportunity to develop within customer service and property management. Working Hours: Weekdays without weekends, 07.00–16.00. Work is performed on-site at our office. Location: Solna Start Date: By agreement, preferably as soon as possible. Selection and interviews are ongoing. Please submit your application as soon as possible. Does this sound like a position for you? We look forward to your application! If you have questions about the position, feel free to contact us at mailto:[email protected]. Please indicate Customer Service Representative in the subject line.
Junior Store Support Associate Wanted for Large Company in Solna
Do you have experience in customer service or customer service in grocery retail and enjoy problem-solving and customer interaction? If you thrive in a flexible and fast-paced environment at a large company, this could be the job for you! Our client is a large and well-established chain in grocery retail with operations throughout Sweden. StudentConsulting is seeking store support staff on behalf of our client. You will work at their headquarters in Solna and maintain contact with the chain internally via email and phone. As a support associate, you will be part of a wonderful and cheerful team with a strong focus on service. Your main responsibilities will be to monitor and respond to phone calls and emails from our client's stores regarding pricing, assortment, campaigns, delivery, and merchandise supply. The role also includes registering and following up on all store matters as well as handling complaints between stores and the terminal. The position is full-time starting immediately and runs through January 2027. Working hours are office hours 07:30-16:30, Monday-Friday. This is a consultant assignment, which means you will be employed by StudentConsulting but assigned to our client in Solna. WHAT WE'RE LOOKING FOR Completed upper secondary education Good computer skills Previous experience working in customer service or in grocery retail Fluent in Swedish and English, both spoken and written Meritorious: previous experience with complaint handling and working with call statistics and case management. As a person, we see that you are stress-resilient and enjoy working at a high pace where you are motivated by set goals. You have an independent work style and strive to improve the processes you work with. At the same time, it is important that you enjoy working in a team and can communicate with everyone. Does this sound like the right job for you? Apply today, as interviews are ongoing!
Customer Liaison Advisor at BSH Solna
We are looking for a Customer Liaison Advisor for our Nordic team with a focus on Sweden Do you want to work in a customer-facing role where you can combine problem-solving, responsibility, and customer focus? Are you passionate about creating great customer experiences and making well-informed decisions that make a difference? We are now looking for a new colleague to join our Customer Liaison team in Sweden with responsibility for complaint handling. With us, you will become part of an engaged Nordic team where collaboration, knowledge sharing, and customer focus are at the center. About the Role As a Customer Liaison Advisor, you are an important contact point for our customers and colleagues. You are responsible for handling and following up on complaints and ensuring that our customers receive professional assistance throughout the process. You will primarily work toward the Swedish market. Your Main Responsibilities Handle incoming phone calls regarding spare parts and repair matters on Mondays and as needed. Handle incoming emails related to complaints in service matters. Provide advice on product usage to ensure the best possible results. Make decisions regarding, for example, product replacements, new purchases, credit notes, and payments. Work in various systems including Spice, SAP, xPos, and Outlook. Collaborate closely with colleagues and other departments to find effective and customer-tailored solutions. Who Are You? We are looking for someone with experience in customer service or similar customer-facing roles who is comfortable taking responsibility for complex matters. You have a genuine interest in people and are motivated by helping both customers and colleagues in a professional, clear, and solution-oriented manner. To succeed in this role, we would like you to: Have solid experience in customer service and case handling. Be comfortable working in multiple different IT systems. Have strong administrative skills and work in a structured manner. Communicate clearly and professionally. Have a good understanding of customer needs and expectations. Experience or knowledge in complaint law is a plus. Your Personal Qualities We place great importance on your personal qualities. For us, it is important that you are: Empathetic and service-oriented Curious and solution-oriented Responsible and independent Objective and professional in your assessments A team player who contributes to a positive work environment What We Offer With us, you will have the opportunity to work in a well-known and market-leading company together with engaged colleagues in the Nordic region. We offer: A varied and responsible role with considerable independence. Relevant introduction and training. Opportunity to develop within customer service and complaint handling. Hybrid work with the opportunity to work from home up to 40% of the time. Work hours during office hours, Monday–Friday - 08:00-17:00. Competitive salary and bonus program. An inclusive work environment where collaboration and development are encouraged. Do you have questions about the position? Please feel free to contact: Gabriella Lembke at mailto:[email protected] Application The position is a permanent full-time employment starting as soon as possible. We conduct continuous selection and interviews, so don't delay sending in your application.
Jobs in solna
Listing 376 jobs, median price 3 542 €, 51 % above the national median, 115 added in the last 7 days, mostly Stockholms län (352), Örebro län (7), Östergötlands län (3), updated 15 minutes ago.
Frequently asked questions
- What is the salary range for jobs in solna?
- Offered salaries range from 164 SEK to 40 000 SEK.
- Which professions are hiring in solna?
- The most common professions are Personlig assistent (25), Systemutvecklare/Programmerare (9), Undersköterska, hemtjänst och äldreboende (9), Handläggare, offentlig förvaltning/Utredare, offentlig förvaltning (7).
- How often are the listings updated?
- We pull public sources and employer feeds several times a day — 115 openings were added in the last 7 days.
- Where to look for jobs near solna?
- Nearest cities with openings: SUNDBYBERG (735), STOCKHOLM (16076), VÄLLINGBY (173).
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