Bicycle Mechanic/Technician Full-Time at Sportproffsen

Sportproffsen was founded in 2020 and is part of Nordic Sports Brands, which is experiencing a period of strong growth. The vision is to grow into the best company in the industry in the Nordic region when it comes to customer experience, employee experience, and profitable growth. The business is driven by a dynamic culture that encourages performance and continuous development, as well as the vision - "well-being for people". The core of the business model is strong e-commerce expertise and product development. Our Swedish office is located in Vallentuna where we house our warehouse and store under the same roof. We are now looking for a technician who will work with service and repair of our products. With us, you will be part of an exciting growth journey, and there are many opportunities for development within the company! Responsibilities In your role as a technician at Sportproffsen, you will work broadly with troubleshooting, repair, and customer support. You will work in Vallentuna together with your colleagues in customer service. Your responsibility as a technician is to handle the work orders that come in and plan the service work. Troubleshooting and problem-solving Coordinating service, repair, maintenance, and installation work on machines Service, repair, and maintenance of our products Assembly of exercise machines and e-bikes Working with technical customer service issues Providing technical support to customers, subcontractors, service personnel, and product specialists Technical customer support by phone to assist customers remotely To succeed in this role: We prefer that you have worked in a similar role previously. You have good technical understanding and are skilled in mechanics. Since the role also largely involves technical support, you need to have good communication skills and be service-minded in your approach to work. To succeed in the role, we preferably see that you have: Experience from technical customer service or have worked as a service technician Experience with mechanics and/or electronics Experience with troubleshooting, maintenance, and repair work Driver's license (Category B) Very good knowledge of Swedish and English As a person, you possess qualities such as: Solution-oriented Responsible Proactive We place great emphasis on personal suitability. We offer a workplace in a rapidly growing company and a flexible workplace. The position is full-time and begins with a six-month probationary period. Start date by agreement, but we would appreciate it if you could start immediately. Sportproffsen is a drug-free workplace and we conduct drug testing as part of our recruitment process. The final candidate will complete a drug test with our partner Previa. With this measure, we want to engage our employees to work towards promoting well-being, physical activity, and health in accordance with the industry and the company's mission. Have any other questions? Feel free to email [email protected] The selection process is ongoing and you are warmly welcome to apply for the position as soon as possible.