Customer Service Representative
Company Description... PHM Customer Service is seeking a customer service representative PHM Customer Service supports the group's Swedish companies by handling incoming phone calls, emails, and error reports. We are now looking for a dedicated customer service representative who wants to be part of our team in Solna. About the Position As a customer service representative, you are an important contact person for our customers. You answer incoming calls and emails, register error reports, and guide customers to the right department as needed. You will also work closely with the various companies' back offices and supervisors to ensure a high level of service. We are Looking for You Who have experience in customer service, preferably within the real estate industry or similar operations have good computer skills and find it easy to work in different systems have good knowledge of Microsoft Office communicate fluently in Swedish and have good knowledge of English are service-oriented, responsible, attentive, and solution-focused thrive in a fast-paced environment and have a positive attitude. We Offer a varied role in a growing company nice colleagues and close collaboration within the team opportunity to develop within customer service and property management. Working Hours: Weekdays without weekends, 07.00–16.00. Work is performed on-site at our office. Location: Solna Start Date: By agreement, preferably as soon as possible. Selection and interviews are ongoing. Please submit your application as soon as possible. Does this sound like a position for you? We look forward to your application! If you have questions about the position, feel free to contact us at mailto:[email protected]. Please indicate Customer Service Representative in the subject line.
Junior Store Support Associate Wanted for Large Company in Solna
Do you have experience in customer service or customer service in grocery retail and enjoy problem-solving and customer interaction? If you thrive in a flexible and fast-paced environment at a large company, this could be the job for you! Our client is a large and well-established chain in grocery retail with operations throughout Sweden. StudentConsulting is seeking store support staff on behalf of our client. You will work at their headquarters in Solna and maintain contact with the chain internally via email and phone. As a support associate, you will be part of a wonderful and cheerful team with a strong focus on service. Your main responsibilities will be to monitor and respond to phone calls and emails from our client's stores regarding pricing, assortment, campaigns, delivery, and merchandise supply. The role also includes registering and following up on all store matters as well as handling complaints between stores and the terminal. The position is full-time starting immediately and runs through January 2027. Working hours are office hours 07:30-16:30, Monday-Friday. This is a consultant assignment, which means you will be employed by StudentConsulting but assigned to our client in Solna. WHAT WE'RE LOOKING FOR Completed upper secondary education Good computer skills Previous experience working in customer service or in grocery retail Fluent in Swedish and English, both spoken and written Meritorious: previous experience with complaint handling and working with call statistics and case management. As a person, we see that you are stress-resilient and enjoy working at a high pace where you are motivated by set goals. You have an independent work style and strive to improve the processes you work with. At the same time, it is important that you enjoy working in a team and can communicate with everyone. Does this sound like the right job for you? Apply today, as interviews are ongoing!
Customer Service Representative | Ownit | Stockholm
Are you service-oriented and enjoy helping customers? Manpower is now seeking engaged customer service representatives for an exciting consulting assignment with our client Ownit in Stockholm. Here you'll have the opportunity to work in a team with strong cohesion and contribute to high customer satisfaction. Do you want to develop within customer service and technical support at one of Sweden's largest telecom operators? Submit your application today! Location: Solna Start: September 21, 2026 Assignment duration: 6 months, with possibility of extension or employment with client Working hours: Monday-Friday 09:00-18:00 and every fourth weekend Saturday-Sunday 10:00-14:00 About the customer service representative position As a customer service representative at Ownit, which is a product brand within Telenor, you work on behalf of one of Sweden's largest telecom operators. You become part of a team where community and collaboration are central. You handle both new and existing private customers and help them with everything from billing questions to account closures and technical support. Unlike many other customer services, you don't transfer calls - you solve the customer's problem directly. Some upselling is included in the job duties. It is important that you are comfortable working on the phone and enjoy customer contact. Common work tasks: Provide support to private customers via phone and digital channels Handle billing inquiries, subscription closures, and technical issues Ensure high customer satisfaction through professional service Work with upselling as needed Contribute to team cohesion and a positive work environment Who are we looking for? We're looking for someone with experience in service who enjoys helping people. You are solution-oriented, communicative, and have a positive attitude. Previous customer service experience is a merit but not a requirement - you'll receive the training you need during the assignment. Requirements for the position Previous experience from service professions, e.g., retail or restaurant Good computer skills and high school diploma Ability to communicate fluently in Swedish and English Comfortable working on the phone and having frequent customer contacts A willingness to learn and develop within customer service and technical support Background check information In accordance with our clients' requirements, a background check in the criminal and offense registers is conducted as part of the recruitment process. By applying for the position, you consent to us using your personal data for this purpose. The information obtained corresponds to data from the police's criminal and offense registers. The data is not downloaded, stored, or used only for assessment related to the current position. Consent is voluntary and can be withdrawn at any time. Note that valid consent is required to complete the recruitment process. Recruitment process In this recruitment process, a mandatory step is a digital chat interview. Immediately after you complete your application, you will receive an email and SMS with a link to Hubert where you will conduct the chat interview. What can Manpower offer you? As a consultant at Manpower, you have every opportunity to shape your future based on your skills, needs, and desires. We work with many popular employers and can open doors to new, exciting assignments. You receive employment with everything that entails in the form of market-based salary, overtime compensation, vacation, occupational pension, and insurance according to collective agreements. Wellness allowance and occupational health services are also included. About the roaming role As a consultant with us, you have the opportunity to meet new challenges, make new contacts, and broaden your experience by working on various exciting assignments with our clients within a geographical area. How do I apply for the job? It's very simple! Apply for the job via the application button. If you have any questions, feel free to contact responsible recruiter Sara Nordström via email: [email protected]. We work with continuous selection and may fill the assignment as soon as we find the right person. Submit your application as soon as possible. Please note that we do not accept applications via email due to GDPR. We look forward to hearing from you! Reminder before applying To enable us to review your application in the best way, we ask you to clearly describe your previous work experience. List your previous employers, your title, and the time period for each job. If you have also worked for a staffing company before, we would like to know that as well. About Manpower Manpower is Sweden's leading recruitment and staffing company with tens of thousands of attractive employers throughout the country as our clients. With our extensive network, both locally and globally, we can offer a wealth of exciting job openings that help you build your career, both in the short and long term. With us, you can apply for full-time jobs or part-time work alongside your studies.
Customer Liaison Advisor at BSH Solna
We are looking for a Customer Liaison Advisor for our Nordic team with a focus on Sweden Do you want to work in a customer-facing role where you can combine problem-solving, responsibility, and customer focus? Are you passionate about creating great customer experiences and making well-informed decisions that make a difference? We are now looking for a new colleague to join our Customer Liaison team in Sweden with responsibility for complaint handling. With us, you will become part of an engaged Nordic team where collaboration, knowledge sharing, and customer focus are at the center. About the Role As a Customer Liaison Advisor, you are an important contact point for our customers and colleagues. You are responsible for handling and following up on complaints and ensuring that our customers receive professional assistance throughout the process. You will primarily work toward the Swedish market. Your Main Responsibilities Handle incoming phone calls regarding spare parts and repair matters on Mondays and as needed. Handle incoming emails related to complaints in service matters. Provide advice on product usage to ensure the best possible results. Make decisions regarding, for example, product replacements, new purchases, credit notes, and payments. Work in various systems including Spice, SAP, xPos, and Outlook. Collaborate closely with colleagues and other departments to find effective and customer-tailored solutions. Who Are You? We are looking for someone with experience in customer service or similar customer-facing roles who is comfortable taking responsibility for complex matters. You have a genuine interest in people and are motivated by helping both customers and colleagues in a professional, clear, and solution-oriented manner. To succeed in this role, we would like you to: Have solid experience in customer service and case handling. Be comfortable working in multiple different IT systems. Have strong administrative skills and work in a structured manner. Communicate clearly and professionally. Have a good understanding of customer needs and expectations. Experience or knowledge in complaint law is a plus. Your Personal Qualities We place great importance on your personal qualities. For us, it is important that you are: Empathetic and service-oriented Curious and solution-oriented Responsible and independent Objective and professional in your assessments A team player who contributes to a positive work environment What We Offer With us, you will have the opportunity to work in a well-known and market-leading company together with engaged colleagues in the Nordic region. We offer: A varied and responsible role with considerable independence. Relevant introduction and training. Opportunity to develop within customer service and complaint handling. Hybrid work with the opportunity to work from home up to 40% of the time. Work hours during office hours, Monday–Friday - 08:00-17:00. Competitive salary and bonus program. An inclusive work environment where collaboration and development are encouraged. Do you have questions about the position? Please feel free to contact: Gabriella Lembke at mailto:[email protected] Application The position is a permanent full-time employment starting as soon as possible. We conduct continuous selection and interviews, so don't delay sending in your application.
Jobs in solna
355 Stellenangebote im Angebot, Medianpreis 3 544 €, 54 % über dem landesweiten Median, 96 neu in den letzten 7 Tagen, am häufigsten Stockholms län (329), Örebro län (8), Västra Götalands län (3), aktualisiert vor 43 Minuten.
Häufige Fragen
- Wie hoch sind die Gehälter für Jobs in solna?
- Die angebotenen Gehälter reichen von 164 SEK bis 40 000 SEK.
- Welche Berufe werden in solna gesucht?
- Die häufigsten Berufe sind Personlig assistent (23), Undersköterska, hemtjänst och äldreboende (10), Systemutvecklare/Programmerare (9), Däckmontör/Däck- och hjulmekaniker (7).
- Wie oft werden die Stellenangebote aktualisiert?
- Wir lesen öffentliche Quellen und Arbeitgeber-Feeds mehrmals täglich ein — in den letzten 7 Tagen kamen 96 Stellen dazu.
- Wo gibt es Jobs in der Nähe von solna?
- Die nächsten Städte mit offenen Stellen: SUNDBYBERG (725), STOCKHOLM (15662), VÄLLINGBY (168).
Stellenangebote in solna aus mehreren Quellen an einem Ort. Ideal für die Jobsuche mit KI-Assistenten.