IT Technician for Workplace Support - Gävle
Make technology and everyday work function for others. When meetings won't start, the network's down, or computers are acting up - that's when you step in and solve it. As an IT technician at Trafikverket, you help your colleagues get their day to work smoothly. You work both on-site and remotely, and your work makes a direct difference! Work Tasks As part of User Support IT, you're part of a vital support function for all of Trafikverket. The function is responsible for and provides first and second-line support, including on-site support, in IT and telephony. We provide support to Trafikverket's internal and external stakeholders who use Trafikverket's systems. Areas covered include client applications, IT workstations, printing functions, communication, and telephony. As a technician, you'll work in a traditional role, which involves remote management of hardware and software, troubleshooting, and technical problem-solving of everything from clients, mobile phones, and applications. In this role, it's important that you have a strong IT interest and a high sense of good service. Our vision is to always keep the user in focus! Your Role in Workplace Support In this position, you're based in Gävle and work with a focus on Workplace Support. Personal contact with the user is a central part of the work. You work independently, but in close contact with colleagues in the team. Your work includes: providing on-site support in users' IT day-to-day needs, including technology in meeting rooms working in a ticket management system and following up on your cases throughout assisting users via phone, email, and Skype ensuring spare parts and equipment are available Travel during work occurs as you cover for technicians in other locations during absences or other needs. Some tasks may involve heavy lifting or uncomfortable work positions. What Do We Offer You? You become part of a team that supports each other with knowledge, energy, and good humor. We work closely together, even though we're in different locations. We have an open and respectful culture, and we know that balance between work and leisure is essential for thriving and performing. Your manager will be Thommie Lundqvist. My leadership is built on trust, clarity, and open dialogue. I want to give my employees scope for action and the opportunity to use their strengths, while we take responsibility for our mission and how we contribute to our shared delivery. For me, it's important to understand what works, what needs improvement, and that we implement it together in practice. Qualifications Who Are You? We believe you like helping others, are solution-focused, and thrive in an environment where things happen. You don't need to know everything, but you're curious, eager to learn new things, and comfortable asking for help when needed. You're calm and professional, even when things get stressful. You like creating order, keeping track of your tasks, and contributing to making things work. You adapt your approach and explanations to the user's needs and technical understanding. Collaboration and good communication are a natural part of how you work. We're Looking for Someone With: high school education in IT or equivalent knowledge/education combined with work experience that we consider equivalent at least two years of professional experience within the last five years of customer-focused on-site IT support with direct personal user contact professional experience providing support in a Microsoft Windows and Microsoft Office environment professional experience with client management as well as installation, troubleshooting, and support of computers, mobile devices, and peripherals very good ability to communicate in Swedish, both verbally and in writing B-category driver's license and experience driving It's an advantage if you have: experience with ticket management systems (e.g., Helix/Remedy ITSM) worked as an on-site technician in a larger organization Additional Information The placement location is Gävle. This recruitment uses web-based tests as part of the selection process, and digital interviews are planned for weeks 42-43. The position is placed in a security class. Employment requires approved security clearance results, conducted according to the provisions of the Security Protection Act (2018:585). To ensure you don't miss important information about your application, you need to keep yourself updated via My Career Page! We primarily use email (from address: [email protected]) for notifications and calls. Check your inbox and also spam/junk regularly during this time to make sure you receive all information from us! You can also add that email address to your contacts. Application The questions you answer when submitting your application will form the basis for our initial selection. Unless otherwise stated in the ad, we'd like you to include your CV. We've stopped requesting cover letters since we don't include them in the selection materials. If you have protected personal information, you should contact the manager responsible for recruitment so your application is handled according to special procedures. You'll find the manager's name and contact details in the ad. Within our IT organization, you're part of developing Sweden using modern and innovative solutions. We're in the midst of exciting change where we're making the most of digitalization's opportunities. Digitalization makes increasingly greater demands, and we therefore want to adapt our expertise, working methods, and organization with development as it happens. We have overall responsibility for IT and telecom, an operation that runs 24/7, year-round - just like Sweden's transportation system. At Trafikverket, we work to bring Sweden closer together. We believe that a combination of different experiences, backgrounds, and perspectives is the best foundation for building a workplace free from discrimination and an environment where everyone thrives and does their best. We believe in diversity where the common denominator is reliability, commitment, and courage. Because that's how we best represent our society.
Systems Technician for AI and BI Platforms
Do you want to work with the technology that enables advanced analytics and AI in one of Sweden's largest IT environments? With us, you'll develop and maintain stable and secure platforms that create value for all of Trafikverket. Responsibilities As a systems technician, you'll work with operations, maintenance, and further development of Trafikverket's platforms for business intelligence (BI), advanced analytics, and AI. The platforms include databases, integrations, access controls, and applications, and exist in both Windows and Linux environments as well as on our OpenShift container platform. You'll be part of a team where you collaborate closely with product owners, scrum masters, and others. Together, you'll ensure that the platforms are stable, secure, and optimized while developing them to meet future business needs. In this role, you will, among other things: - Manage, configure, and maintain databases, primarily Microsoft SQL Server and PostgreSQL - Contribute to further development and improvement of our platforms - Manage access controls and permissions - Analyze and optimize performance - Work with integrations between different environments and applications - Handle technical requests related to servers, accounts, and network access - Document systems, configurations, and work methods - Work with installation, patching, upgrades, and other lifecycle management of servers and applications - Troubleshoot and handle incidents related to databases and applications Qualifications We're looking for someone with: - Current and relevant experience as a systems technician or in another role that we consider equivalent - Experience configuring SQL Server - Experience with operations and maintenance of IT systems in server environments, such as configuration and lifecycle management - Higher education of 180 credit hours with focus on data and IT, or other relevant education that we, in combination with the listed knowledge requirements, consider comparable - Good ability to communicate in Swedish, both spoken and written It's a plus if you have: - Experience with container environments, such as OpenShift, Kubernetes, or Docker - Experience with PostgreSQL - Experience working in a Linux environment - Knowledge of object storage, vector databases, or graph databases To succeed in this role, it's important that you have strong problem-solving skills and a drive to improve, streamline, and enhance delivery, both independently and as part of the team. You need to be able to communicate and convey information in an easy-to-understand way, and have curiosity and a willingness to develop yourself, others, and the business. Additional Information The location for this position is Borlänge or Gothenburg. Do you want a flexible workday with the opportunity to work from home? In this role, you can work remotely up to two days per week. Application The questions you'll answer when submitting your application will form the basis for our initial selection. Unless otherwise stated in the ad, please attach your CV. We've stopped requesting cover letters as they're not part of our selection materials. If you have protected personal data, please contact the recruiting manager so your application is handled according to special procedures. You'll find the manager's name and contact information in the ad. This recruitment process includes web-based tests as part of the selection. Within our IT organization, you'll help develop Sweden using modern and innovative solutions. We're in the midst of an exciting transformation where we strive to fully capitalize on the opportunities that digitalization offers. Digitalization places increasingly greater demands on us, and we want to adapt in terms of expertise, working methods, and organization in line with this development. We have overall responsibility for IT and telecom—a business that operates around the clock, year-round, just like Sweden's transportation system. At Trafikverket, we work to bring Sweden closer together. We believe that a combination of different experiences, backgrounds, and perspectives is the best foundation for building a workplace free from discrimination and an environment where everyone thrives and does their best. We believe in diversity where the common denominator is reliability, commitment, and courage. That's how we best represent our society.
Citrix Systems Technician
As a systems technician at Trafikverket, you will help facilitate daily life for residents and businesses throughout Sweden. If you have worked with IT infrastructure and have knowledge of Citrix, this job is for you! Job Responsibilities In this role, your primary focus will be on operating and maintaining various platforms from Citrix. You will handle incoming tickets in the ticket management system, both independently and together with your colleagues. The tickets can be incident-related but also involve changes or new features, which means you will work seamlessly between incidents, changes, and problem tickets in our ITIL process. Since we work in a team according to the SAFe agile framework, we also use other tools to maintain a developmental environment and workflow. You will participate in development work that adds new features or capabilities for Trafikverket. We can offer you interesting work in a large organization with an extensive and complex IT environment. You will work in a section with considerable expertise and experience, which gives you, as a curious and engaged person, a great opportunity to develop and learn more in the field. Qualifications For this role, we see that you have good collaboration skills and thrive in situations where you can discuss problems and various solutions with your colleagues. You are curious, use your competence and knowledge to solve problems and develop delivery in an innovative way. Furthermore, you are driven, want to see results, and take initiative to move the work forward. Finally, we see that you have good analytical problem-solving abilities. We are looking for someone who has - Post-secondary education in IT or other education combined with relevant work experience in IT that we consider equivalent - Relevant work experience in IT infrastructure, for example in a data center delivery - Current and relevant work experience with Applications Delivery Controllers (ADC) or Virtual Apps and Desktops - Good knowledge of Swedish, both spoken and written It is a merit if you - Have worked with Citrix products, for example NetScaler or Citrix Virtual Apps and Desktops Other Information Web-based tests will be used as part of the selection process in this recruitment. We plan to hold digital interviews during weeks 40-41. Possible work locations are Borlänge, Gävle, Gothenburg, Linköping, Stockholm, or Sundsvall. Would you like to work partly remotely? In this position, it is possible to work from home up to 40 percent of your working time. The position is classified as a security-classified role. Employment requires a passed result in the security clearance, which is conducted in accordance with the provisions of the Security Protection Act (2018:585). We primarily use email (from the email address: [email protected]) for communications and interview invitations. Check your inbox and also spam/junk mail regularly during this time to ensure you receive all information from us! To avoid information about your application being classified as spam, you should add our email address: [email protected] to your email contacts. Application The questions you answer when submitting your application will form the basis for the first selection we make. Unless otherwise stated in the job posting, we want you to attach your CV. We have stopped requesting cover letters as we do not use them as part of our selection materials. If you have protected personal information, you should contact the manager responsible for recruitment so that your application is handled according to special procedures. You will find the manager's name and contact information in the job posting. Within our IT organization, you will help develop Sweden using modern and innovative solutions. We are in the middle of an exciting transformation where we try to take full advantage of the opportunities that digitalization brings. Digitalization places ever-increasing demands, and we therefore want to adapt our competence, working methods, and organization in line with developments. We have overall responsibility for IT and telecommunications, operations that run around the clock, year-round, just like Sweden's transportation system. At Trafikverket, we work to bring Sweden closer together. We believe that a combination of different experiences, backgrounds, and perspectives is the best foundation for building a workplace free from discrimination and an environment where everyone thrives and does their best. We believe in diversity where the common denominator is reliability, engagement, and courage. Because that is how we best represent our society.
Systems Technician with IT or Railway Background
Do you want to contribute to the development of the systems that keep the railway running - and use your technical expertise in a role that combines operations, development, and social impact? Work Tasks Whether you have worked out in the facilities, in train dispatch, or with technical system solutions behind the scenes, you will have the opportunity here to use your experience in a new way - in a role that combines technology, operations, and development of the railway's most critical systems. As a systems technician, you work to provide train dispatchers with the right tools to control and monitor railway traffic. You become part of an engaged team responsible for operations, maintenance, and further development of signal and train dispatch systems. Common work tasks: Perform operations and system maintenance of train dispatch systems as well as Control System 95 and M11 - to ensure high availability in traffic Troubleshoot and resolve issues during regular working hours (8-16:30) and during on-call duty Participate in testing and deployment of new systems and changes in the facilities Be an important link between operations, administration, and ongoing projects within signal and train dispatch systems Participate in development and administration activities in both production and test environments Manage and maintain the virtualized environments our systems operate in For the right person, we offer a structured introduction with training and practice during the first year - both on-site and at other locations - to ensure you have a secure start in the role. Qualifications We are looking for someone with good communication skills who thrives in a role where you collaborate with others, build good relationships both internally and externally, and share your knowledge. You are self-driven and take responsibility for your tasks, find it easy to make your own decisions, and drive your work forward. Furthermore, you are proactive and actively contribute to developing and improving operations, as well as having the ability to see the bigger picture and connections in complex issues. We are looking for someone who has at least a complete upper secondary education education or work experience in railway signal technology or train dispatch systems, alternatively education or work experience in IT operations or network technology good knowledge of Swedish, both spoken and written a driver's license for a car. It is a merit if you have experience in, for example, virtualization, network technology, IT security, IT operations, SCADA systems, or similar experience with train dispatch systems and/or local control systems for signal control systems competence in Control System 95/M11 competence in ERTMS/ETCS. Other Information The placement location for this position is Boden. Web-based tests will be used as part of the selection process in this recruitment. Interviews are planned to be held during weeks 40-41. Since there are security-critical tasks within the railway, it may be necessary to undergo a health examination. You will receive information about this later in the recruitment process. Since our work largely requires us to be on-site, remote work is rarely available. Travel related to training and testing activities with suppliers occurs regularly but not very frequently, estimated a couple of times per year. On-call duty will eventually be included as part of regular work tasks after completion of basic training. The position is placed in a security classification. Employment requires a satisfactory result in the security vetting, which is conducted in accordance with the provisions of the Security Protection Act (2018:585). Application The questions you answer when submitting your application will form the basis for the initial selection we make. Unless stated otherwise in the announcement, we would like you to attach your CV. We have stopped requesting cover letters since we do not include them in the selection materials. If you have protected personal data, you should contact the responsible manager for the recruitment so that your application is handled according to special procedures. You will find the manager's name and contact information in the announcement. Within our IT organization, you are part of developing Sweden with the help of modern and innovative solutions. We are in the middle of an exciting transformation where we try to take full advantage of the opportunities that digitalization offers. Digitalization places increasingly higher demands, and we therefore want to adapt ourselves regarding competence, work methods, and organization in line with development. We have overall responsibility for IT and telecommunications, an operation that continues around the clock, year-round - just like Sweden's transport system. At the Swedish Transport Administration, we work to bring Sweden closer together. We believe that a combination of different experiences, backgrounds, and perspectives is the best foundation for building a workplace free from discrimination and an environment where everyone thrives and does their best. We believe in diversity where the common denominator is reliability, commitment, and courage. That is how we best represent our society.
Jobs in Ort enligt annonsen
45 Stellenangebote im Angebot, 10 neu in den letzten 7 Tagen, am häufigsten Stockholms län (11), Västra Götalands län (7), Gävleborgs län (6), aktualisiert vor 1 Minute.
Häufige Fragen
- Welche Berufe werden in Ort enligt annonsen gesucht?
- Die häufigsten Berufe sind Projektledare, bygg och anläggning (7), Projekteringsingenjör, bygg och anläggning (5), Trafikplanerare, offentlig förvaltning (4), IT-tekniker/Datatekniker (4).
- Wie oft werden die Stellenangebote aktualisiert?
- Wir lesen öffentliche Quellen und Arbeitgeber-Feeds mehrmals täglich ein — in den letzten 7 Tagen kamen 10 Stellen dazu.
- Wo gibt es Jobs in der Nähe von Ort enligt annonsen?
- Die nächsten Städte mit offenen Stellen: KÖPING (156), KUNGSÖR (41), HALLSTAHAMMAR (79).
Stellenangebote in Ort enligt annonsen aus mehreren Quellen an einem Ort. Ideal für die Jobsuche mit KI-Assistenten.