Customer Service with Upselling – Take the Next Step with Releasy & Telia!
Want to become great at customer service and sales? Releasy is now hiring more colleagues for customer service in an assignment with Telia. Here you go the extra mile in every customer experience by delivering first-class service and always striving to ensure the customer has the best solution for their services with Telia. Does this sound like something for you? The next training starts on September 25 and we want to fill the positions as quickly as possible - don't delay your application! About the Role As a Customer Service Representative, you will: Represent our client Telia - one of Sweden's leading companies in IT and telecommunications. Be private customers' first point of contact via phone and email. Deliver top-class service by answering questions and solving problems related to the customer's services with Telia. Work actively with upselling in every customer interaction by identifying customer needs and offering the right solutions. For those who excel in sales, there is an opportunity to advance into Telia's G.O.A.T Club – a competition for the very best. Here, the strongest performances are rewarded with loyalty points, unforgettable conference trips, and the chance to apply to our exclusive G.O.A.T Talent Program. Will you be Linköping's next G.O.A.T? Employment Type: Permanent employment with a 6-month probationary period. Training: 6 weeks of basic training combined with hands-on work. Salary: Fixed monthly salary combined with performance-based bonus tied to your sales. Working Hours: Working hours are scheduled within Telia's opening hours, which are Monday-Friday 08.00-19.30 and Saturdays 9.00-17.30. Start Date: Training begins September 25, 2026, which is also your employment start date. We're Looking for You Hold a high school diploma. Speak and write fluent Swedish. Have good ability to speak and write in English. Have computer skills and preferably system competence. Experience in service or sales is an advantage, but not required. We're looking for someone who thrives working toward clear goals and has a genuine interest in customer satisfaction. You don't need any prior knowledge, but as a person you should be communicative, helpful, and results-oriented. Upselling is a central part of our service, and to succeed in the role you need to be curious about exploring customer needs and motivated to offer solutions. Most importantly for us is that you have the right attitude and are motivated to learn how to deliver a first-class customer experience. We Offer Coaching, follow-up, and a clear path forward in your development. Career opportunities through Releasy's career ladder and internal development programs. Secure employment with collective agreement and pension. Wellness benefits and other benefits for your health and well-being. A permanent place in an open office landscape with your team and your manager. At our office in Mjärdevi, there are good bus connections to Norrköping and Motala, as well as free parking. Ready to Take the Next Step? Submit your application today! We handle applications on a rolling basis and the position may be filled before the application deadline of September 20, 2026. We use a structured recruitment process to ensure fairness and quality. The process begins with screening questions to verify basic requirements. This is followed by a background check that you will review before deciding whether to share it with us. Automated systems may be used, but all decisions are made by people. Background checks are conducted to create a safe work environment for both customers and employees. If you advance in the process, you will be called in for an interview, supplemented with tests and digital reference checks to get a complete picture of your competence. For questions about the position, contact the responsible recruiter at [email protected] We handle recruitment internally and decline contact from recruitment firms. Releasy is one of the Nordic region's leading providers of outsourced customer service and a partner to companies in telecommunications, media, e-commerce, travel, and the public sector, among others. We help our clients create first-class customer experiences across all channels – social media, chat, email, and phone. With over 40 years of experience and around 1,500 employees in Sweden, Norway, Finland, and Spain, we have built deep and broad expertise in customer service. Our competence, combined with a strong focus on quality and customer satisfaction, enables us to deliver solutions that create value - both for you and your customers.
Customer Service Representative
Your New Challenge Are you driven by delivering top-class service and creating excellent customer satisfaction? Perfect – then you might be the person we're looking for! As a customer service representative at Verisure Securitas Direct, you'll become part of a team where everyone shares the same goal: to give our customers the best possible experience. Your assignment will be to work with customer service for our business customers. We are market leaders in smart security solutions and offer our customers innovative services to create peace of mind in everyday life. In this role, you'll handle incoming calls from our customers and answer questions about our alarm products, services, agreements, and technical troubleshooting. You take significant responsibility both individually and as part of the team to create a positive and supportive work environment. What Do We Offer? With us, you'll have the opportunity to work in a stimulating environment with engaged colleagues who are passionate about their work – and who have fun together! As an employee at Verisure Securitas Direct, we offer: Competitive base salary and bonus Generous commission model Thorough customer service training Collective agreement Good career and development opportunities within an international company Wellness allowance of 4,000 kr per year Favorable gym membership Favorable health and accident insurance Discounted price for home alarm purchase Your Profile We're looking for someone who is confident working directly with customers and who always strives to deliver top-class service. You have good technical understanding, are experienced working in business systems, and find it easy to navigate multiple digital tools simultaneously. As a person, you are responsible and work in a structured manner, even when the pace is high. You take ownership of your tasks and ensure that customers receive the right help from start to finish. Through your engagement, you actively contribute to a positive and inclusive work environment where you support colleagues and create good atmosphere around you. You see the value in well-functioning collaboration and thrive in a team where people help each other, share knowledge, and work together toward common goals. At the same time, you're self-driven when needed and have a natural ability to prioritize. To succeed in this role, you need to be communicative, solution-oriented, and professional in every customer interaction. We're Looking for Someone Who: Thrives in a changing environment Has experience with customer-facing work and strong service skills Has good technical understanding and computer skills Works in a structured manner and takes responsibility for your tasks Contributes to a positive work environment through engagement and collaboration Thrives in a team with a high pace and lots of customer contact Meritorious: Experience in customer service and/or sales. Personal suitability is highly valued. Want to Join Our Team? This is a full-time position (100%) and you'll work in our modern facilities at Verisure Securitas Direct's Security Center in Linköping. Working hours vary on weekdays between 08.00–17.05, and the role requires you to work on-site. We use probationary employment. To give you the best possible start, your employment will begin with thorough customer service training, with a planned start date of November 30. Recruiting is ongoing and the position may therefore be filled before the final application deadline – submit your application today! Please attach an updated CV and a personal letter describing why you're the right fit for the role based on our requirements. Application Deadline: 2026-10-18 Mandatory Requirements for Employment: You are at least 18 years old You are fluent in Swedish and English, both spoken and written You pass our security vetting through Länsstyrelsen, including a criminal record check and completed UC check Please note that we do not accept applications or CVs via email. All applications must be submitted through our recruitment system. Please apply by clicking 'Apply Now'. About Us We protect over 6.3 million customers worldwide and operate in 18 countries. As Europe's leading provider of smart security solutions and a publicly listed company, we continue to grow – but our strength lies in the people behind the technology. With us, you're not just part of a company, you're part of something bigger. Our DNA runs through everything we do. We are passionate about our mission and come to work every day with the ambition to make a difference for our customers, our colleagues, and society. We strive to be better than yesterday, both as individuals and as an organization, and we believe in the power of winning and celebrating as a team. Here we trust each other and take responsibility – for our results, for our development, and for each other. Together we create security, innovation, and a workplace where engagement and community are as natural as our commitment to always staying one step ahead. Open to Everyone We focus on your competence, not your other circumstances. We're open to adapting the role or workplace to your needs.
Technical Customer Service Representative (Part-Time for Students, Weekends and Summer)
Are you studying at university and looking for weekend work with the opportunity for a summer job? This might be the perfect job for you. Onslip Onslip develops digital point-of-sale and restaurant management systems for restaurants and businesses throughout Sweden. Using the latest technology, we help restaurant owners simplify their daily operations with reduced administration and increased profitability. Our office is located in central Linköping and we are a tight team of 15. Learn more about us at onslip.com and check us out on Facebook. The Job Our customer service team takes care of the most important thing we have—our customers. You will help restaurants, cafés, and other businesses with questions and technical issues. Work is conducted via phone or online when customers contact Onslip, but you also reach out proactively to customers to ensure they are satisfied and have everything they need to run an efficient operation. You also handle inquiries about contracts, invoices, and other customer service-related matters. Our Customers We have passionate entrepreneurs as customers throughout Sweden, primarily in the restaurant industry. Our customers' success is our success, and therefore we work tirelessly to have Sweden's most satisfied customers. Who Are You? You are responsible, driven, service-oriented, enjoy working in a team, and have an interest in technology. We see that you have a secondary school education, but beyond that there are no educational requirements—at Onslip you will receive all the training you need. Work Hours We will work together to create a schedule within support's operating hours. Good opportunities also exist for extended work during the summer. Compensation for inconvenient work hours is included. Support Operating Hours Weekdays 09:00-18:00 Weekends 11:00-15:00
Customer Service Representative for Färdtjänst
Do you want to create fantastic customer experiences? Releasy provides customer service outsourcing via phone, chat, and email. As a colleague with us, you'll help deliver first-class service while developing in a team where we lift each other up. Does that sound like something for you? Then you're warmly welcome to apply! About the role As a Customer Service Representative, you will represent our client Färdtjänst. Färdtjänst is a transportation service offered to people with disabilities or other difficulties that limit their ability to travel independently or using public transportation. Your role includes: Providing service to Färdtjänst passengers via phone and email. Answering questions, receiving feedback, and resolving matters related to passengers' travels, invoices, etc. Färdtjänst is a broad assignment with potential opportunities for further development in second line support and more. Employment form: Permanent employment with a 6-month probationary period. Training: Basic training over 20 days combined with practical work. Salary: Fixed monthly salary and shift allowance. Working hours: Working hours are scheduled within Färdtjänst's opening hours, which are Monday-Friday 07.00-20.00. Start: Training begins November 9, 2026, which is also the employment start date. We're looking for someone who: Speaks and writes fluent Swedish. Speaks English at a basic level. Has good computer skills and preferably system knowledge. Experience in service or care/health services is a merit, but not a requirement. We're looking for someone with a natural ability to assist people in difficult situations and find solutions to problems. The customer group requires that you are attentive, patient, and respectful of individual needs. Since we work for a government agency, you need to be professional and have a strong understanding of the importance of confidentiality. At Releasy, we actively work with follow-up and development to guarantee first-class service, which means you need to thrive in a goal-oriented environment. Releasy offers: Secure employment with collective agreement and pension. Career opportunities through Releasy's career ladder and internal development programs. Wellness allowance and other health benefits, such as discounts on local gyms. Our office in Mjärdevi has good bus connections to Norrköping and Motala, as well as free parking. Ready to take the next step? Submit your application today! We process applications on a rolling basis and the position may be filled before the final application deadline of September 27, 2026. Releasy uses a structured recruitment process to ensure fairness and quality. The process begins with screening questions to verify basic requirements. This is followed by a background check that you will review before deciding whether to share it with us. Background checks are conducted to create a safe work environment for both customers and employees. If you advance in the process, you'll be invited to an interview and digital reference check. Automated systems may be used, but all decisions are made by people. For questions about the position, contact the responsible recruiter at [email protected] We handle recruitment internally and do not accept contact from recruitment firms. Releasy is one of the leading outsourced customer service providers in the Nordic region and a partner to companies in telecommunications, media, e-commerce, travel, and the public sector. We help our clients create first-class customer experiences across all channels – social media, chat, email, and phone. With over 40 years of experience and around 1,500 employees in Sweden, Norway, Finland, and Spain, we have built deep and broad expertise in customer service. Our competence, combined with a strong focus on quality and customer satisfaction, enables us to deliver solutions that create value – for both you and your customers.
Customer Service Coordinator at 3StepIT
Do you want to combine administration with customer interaction in a varied role? At 3StepIT, you'll have the opportunity to work with contract management, collaborate with many different parties, and take significant responsibility in a growing business. About the Position This is a full-time consulting assignment lasting 12 months. You will be employed by Bravura and work as a consultant at 3StepIT. There may be opportunities to extend the assignment. About the Company 3StepIT provides companies and organizations with an efficient and sustainable lifecycle management solution for hardware devices. This is done in three steps: first, procurement, where they assist their customers with simple solutions for financing IT equipment; second, administration and use, where they offer customers access to their own portal that provides a consolidated view of where equipment is located, what it costs per month, and when its rental period expires. Finally, return and replacement services designed to simplify the exchange process where 3StepIT helps customers with returns or exchanges and ensures that all returned devices get a new and extended life. 3StepIT is a rapidly growing company with approximately 170 employees across 4 locations. We are now seeking an administrative coordinator for our headquarters in central Linköping who wants to be part of the continued growth journey. You will be part of the Customer Service team and work closely with a small administrative team that serves as the hub between sales, customers, suppliers, and banking partners. The group is cohesive, unpretentious, and accustomed to helping each other. There is both extensive experience and a clear commitment to development here. Key Responsibilities As a Customer Service Coordinator, you are responsible for managing and administering customer leasing contracts in connection with contract termination. You handle inquiries from customers and communicate daily with both internal and external parties via ticketing systems, email, and phone. Your contact points include banks, suppliers, sales representatives, and customers. The role also involves answering questions related to lease terminations and administering and managing both new and existing customer contracts in 3StepIT's business system. You are responsible for administering contract extensions and managing equipment returns, ensuring that the correct products are returned and assessing any damage that occurred during the lease period. You will also work with invoice verification, prepare reports and documentation for customers, and contribute to developing and adapting work procedures based on the needs of customers, suppliers, and 3StepIT. Your responsibilities include: Managing and administering contract terminations, contract extensions, and equipment returns Ensuring that returned equipment complies with contract terms and handling any discrepancies Preparing reports and customer documentation in the company's business system Reviewing, investigating, certifying, and approving invoices from suppliers and partners Establishing and continuously adapting work procedures based on customer and supplier needs as well as internal requirements for efficient processes Education, Experience, and Personal Qualities Completed upper secondary education Previous work experience in administrative work Fluent Swedish and English skills, both spoken and written Good computer and system proficiency Customer service experience is a merit To thrive in this role, you should appreciate a daily routine where administration is combined with collaboration and multiple points of contact. You are someone who takes responsibility for your work, follows up on your tasks, and works methodically even when multiple matters are ongoing simultaneously. Since the role involves contact with customers, suppliers, and internal colleagues, you are communicative and comfortable using both phone and email as work tools. You enjoy collaborating, willingly share your knowledge, and contribute to a positive atmosphere in the team. At the same time, you are flexible and enjoy switching between different tasks during the day. With a solution-oriented and positive approach, you tackle challenges and help drive the work forward in an efficient manner. Additional Information Start: As soon as possible, considering onboarding time Location: Linköping Salary: According to agreement We use a competency-based methodology in all recruitment processes to ensure unbiased selections. We also work with continuous selection, meaning we remove the ad when enough candidates have applied. If you become a candidate for the position, we will contact you for an initial phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application. Do you have questions? Feel free to reach out! 📧 [email protected] 📞 010-171 47 10 We recommend that you submit your application immediately as we are doing continuous selection. We look forward to your application!
Inside Sales Representative Retention – Temporary Position at Verisure
Are you a student or looking for flexible extra work? Do you enjoy helping people and delivering world-class customer service? This could be the perfect role for you! About the role: As an inside sales representative in Retention, you'll work with our existing customers, focusing on building confidence, solving problems, and delivering an exceptional customer experience. You play a vital role in caring for our customers and finding solutions that keep them feeling secure with Verisure. Working hours for this temporary position are flexible, ranging from 08:00–20:00, making it ideal if you're studying or looking for extra work alongside other commitments. Key responsibilities: · Contact our existing customers by phone · Conduct needs analysis and provide professional advice · Work goal-oriented with a focus on customer satisfaction and results · Build trust, add value, and create long-term customer relationships Why choose Verisure: · Variable salary where you directly influence your income · Excellent development opportunities in an international company operating in 18 countries · A great team with high engagement and lots of energy · Comprehensive onboarding and training to ensure you feel confident and prepared Who we're looking for: We believe you: · Are service-oriented, communicative, and motivated by helping people · Enjoy working toward set goals and developing in your role · Thrive in a fast-paced environment and always put the customer first · Are available for flexible working hours Previous experience in customer contact or sales is a plus but not required. Important to know: As a certified security company, we require approval from the County Administrative Board. This means you cannot have any criminal record in the national records check. Ready to join Verisure? Submit your application today! We recruit on an ongoing basis and look forward to welcoming our next colleague. In accordance with GDPR, we do not accept applications via email. Open to all We focus on your skills, not your other circumstances. We're open to adapting the role or workplace to meet your needs.
1st Line Support Agent (English and Spanish speaking)
The company has developed a groundbreaking cloud service for transportation companies. They have customers all over the world. They are experiencing strong demand of their product and because of that they need to strengthen their 1st line support team with a Spanish and English speaking support agent. This position is in Linköping and you need to work from the office. About you ● You have excellent problem-solving skills and the ability to think "outside the box". ● You possess great computing skills and are interested in all things technical. ● You provide a high level of customer service and have a full understanding of its importance. ● You are a curious and fast learner. ● You communicate clearly in English and Spanish, both verbally and in writing. This is considered an entry-level position and although we don't believe that you need specific qualifications to succeed in this role, it is very important that you are interested in tech, and have a basic understanding of computing, cloud-based services, and mobile technology. About the position As a 1st line support agent, no two days will look the same. Your daily focus will be to help our customers through phone, web chat and email. You will help our customers solve their problems and make sure they have the correct settings on their account. Over time, you will become an expert in the system and point of contact for anyone internally, you'll be providing operational and technical support to teams across all of our departments. The working hours will be normal office hours, Monday to Friday. Your daily tasks will include ● Help the customers through phone, web chat and email, to make sure the customers can use the system the way they want it to work. ● Supporting the sales teams in sales demos and general technical support. It will be considered an advantage if ● You speak additional languages, especially Swedish, Finnish, or French. ● You have experience in technical support, ideally in an international environment. For this position you need to already have a Swedish work permit.
Support Associate for Client-Specific Assignment
We are seeking engaged team members for our support team in central Linköping! In this role, you will be the important link between us and the companies that submit salary statistics. The assignment has two parts: Phone support – you guide companies in correctly reporting their salary information and answer questions that arise during the process. Review – you check submitted information to ensure correctness and quality. Who are you? You have a natural sense for service and learn new tasks quickly. You thrive in a fast-paced environment and are committed to delivering professional service to every company you interact with. We see that you: have good computer skills and can handle different systems commute clearly and professionally in both speech and writing are thorough, analytical, and have an eye for detail are flexible and stress-resilient have good collaboration skills and at the same time enjoy working independently Practical Information Work hours: weekdays 08:00–17:00 Period: October–December, with possibility of extension Employment type: hourly employment Location: Origo Group's office in central Linköping (no remote work) Mandatory training: week 41 About Origo Group Origo Group is a leading insights and research company that helps decision-makers in business and society make well-informed decisions. We develop insights about customer opinions, market trends, brand perception, and employee satisfaction. We have offices in Stockholm, Gothenburg, and Linköping. We look forward to receiving your application! Interviews are held continuously during August/September, so don't wait to apply. We look forward to hearing from you!
We're Looking for a Customer Service Representative in Linköping!
Do you want a job where you make a real difference every day? In this role, you're often the customer's first point of contact with the company, and your contribution matters. We're looking for someone who enjoys customer interactions, likes solving problems, and wants to work in a role where service, responsibility, and communication are the focus. You can expect a day-to-day experience with variety, pace, and the opportunity to develop your skills in customer service. We'd be happy to tell you more about the company at an initial interview. About the role: As a customer service representative, you're responsible for daily customer communication and play an important role in their experience with the company. You handle incoming inquiries, answer questions, and actively work to find solutions that meet customer needs. The work involves providing clear information, guidance, and support, while also managing and following up on cases in internal systems. In every interaction, you strive to deliver a pleasant, professional, and solution-focused approach that builds trust and creates a positive customer experience. What we offer you: At Workz, you'll receive comprehensive training and ongoing coaching in customer service, communication, and business practices, plus certification upon completion of training. You're offered collective agreement terms, wellness benefits, and support from a dedicated operations manager. We offer a safe work environment and excellent opportunities for both personal and professional development. We're looking for someone who: Enjoys interacting with people and has a genuine service focus Speaks and writes fluent Swedish and English Is solution-oriented, organized, and takes responsibility Is able to work on-site in Norrköping Practical information: Location: Linköping Employment type: Full-time Working hours: Office hours Salary: Individual salary setting, collective agreement applies. Hourly-based monthly salary. Contact: [email protected] Application: When you submit your application, a short matching test will be sent to your email, which takes approximately 15 minutes to complete. To move forward in the process, it's important that you complete the test, as it's the first step in our recruitment. We look forward to your application!
Jobs in Linkoping
692 Stellenangebote im Angebot, Medianpreis 5 339 €, 131 % über dem landesweiten Median, 174 neu in den letzten 7 Tagen, am häufigsten Östergötlands län (682), Jönköpings län (4), Södermanlands län (3), aktualisiert vor 34 Minuten.
Häufige Fragen
- Wie hoch sind die Gehälter für Jobs in Linkoping?
- Die angebotenen Gehälter reichen von 140 SEK bis 60 000 SEK.
- Welche Berufe werden in Linkoping gesucht?
- Die häufigsten Berufe sind Sjuksköterska, grundutbildad (38), Personlig assistent (22), Inköpare (13), Undersköterska, hemtjänst och äldreboende (13).
- Wie oft werden die Stellenangebote aktualisiert?
- Wir lesen öffentliche Quellen und Arbeitgeber-Feeds mehrmals täglich ein — in den letzten 7 Tagen kamen 174 Stellen dazu.
- Wo gibt es Jobs in der Nähe von Linkoping?
- Die nächsten Städte mit offenen Stellen: LINGHEM (7), Sturefors (3), LJUNGSBRO (10).
Stellenangebote in Linkoping aus mehreren Quellen an einem Ort. Ideal für die Jobsuche mit KI-Assistenten.