Customer Service Advisor Wanted for Major Bank - Swedish/Finnish
Do you have several years of experience in qualified customer advisory services within banking, finance, or insurance? Are you a confident and solution-oriented advisor who speaks fluent Swedish and Finnish? Then this could be your next career step – a senior and qualified customer-facing role at one of the Nordic region's largest banks awaits! About the Position Perido is now seeking an experienced Customer Service Advisor with fluent knowledge of Swedish and Finnish for our client – one of the Nordic region's largest banks with operations throughout the region. The position is located at the bank's office just north of Stockholm. As a Customer Service Advisor, you will step into a central and trust-building function. You will be the bank's face to the outside and part of a competent team where, in addition to handling more complex customer advisory work via phone and email, you contribute your experience to the team's development. You guide customers through the bank's digital tools and handle in-depth questions regarding invoices, transactions, complex complaints, credits, and interest rates. The goal is to always deliver first-class quality and build long-term customer trust. Your Main Responsibilities Provide advanced support and in-depth advisory – in both Swedish and Finnish Independently handle and investigate more complex matters regarding invoices, transactions, complaints, credits, and interest rates Support and guide customers in the bank's digital services and applications Contribute to continuous process improvement and act as an experienced sounding board for colleagues in the team Ensure high quality, regulatory compliance, and a seamless customer experience Your Qualities We are looking for someone who is confident in your professional role and has a good understanding of the banking and finance industry. You have a very professional, businesslike, and trustworthy manner. With your previous experience, you are rarely at a loss and have the ability to handle more difficult and demanding customer interactions with calm and tact. As a person, you are analytical, thorough, and driven by quality over quantity. You have very good system proficiency and an ability to quickly grasp complex regulations and processes. You are an unpretentious yet driven team player who enjoys sharing your knowledge and contributing to a positive and developmental work environment. Qualifications: Several years of experience in customer service/advisory within banking, finance, card operations, or insurance Experience handling complex customer matters and familiarity with phone and email as primary work tools Good understanding of financial products such as credits, interest rates, and transaction flows Fluent knowledge of Swedish and Finnish in both spoken and written form (a requirement for this role) Meritorious: Academic degree in economics or another relevant field Experience from banking, finance, or regulated operations Experience handling complex matters related to credit cards and loans Scope and Start Date Full-time, consulting assignment for 6 months, initially through Perido. Thereafter, possibility of extension or direct recruitment to the bank with the ambition that the assignment transitions into a permanent position. Start immediately. We Help You Take the Next Step in Your Career Our vision is that everyone should enjoy their work and be engaged at their job. With us, there is a wide variety of assignments where you can be employed directly by a company or work as a consultant through Perido. We are one of Sweden's largest consulting firms for white-collar professionals, which gives you many opportunities. As a consultant, you become an important part of our organization and contribute your expertise to our clients. Learn more about us at Perido: https://perido.se/om-oss/ You can find answers to most questions or inquiries at perido.se/vanliga-fragor/. If you still haven't found the answer you're looking for, please contact us at [email protected]. Always include the job reference number 35969 in the subject line. Please note that we only accept applications on our website and we are unable to update you on your progress in the process or which client company this is if it has been omitted from the posting.
Client Onboarding Specialist wanted!
Do you thrive on building trust, creating structure, and driving processes forward? As a Client Onboarding Specialist, you'll play a central role in coordinating customer needs, managing the onboarding process, and ensuring a professional and personal experience throughout the entire journey. About the position Perido is now seeking a Client Onboarding Specialist to strengthen our client's team, one of Sweden's largest banks. The office is located just north of Stockholm, where you'll work on-site at the office. Your responsibilities As a Client Onboarding Specialist, you'll be responsible for coordinating and driving the entire onboarding process for new customers within PWM & FO. You'll have direct contact with customers and collaborate with account managers and relevant experts to create a smooth and professional onboarding experience. You'll also help further develop the company's concepts and working methods. This means you will: Serve new customers by coordinating their needs for various banking services Act as project lead during the onboarding phase, both internally and in relation to the customer Gather and manage information used for both customer service and analysis at the company's KYC/AML center Your qualities To succeed in this role, you are organized, meticulous, and solution-oriented. You enjoy keeping track of details, driving things forward, and ensuring that different parts work together. You are communicative and enjoy working with customers and colleagues, while being curious to learn more and develop in the role. You're willing to take responsibility, work without ego, and don't hesitate to ask when something is unclear. You have an eye for quality and enjoy finding smarter and more efficient ways of working. Above all, you have a natural drive and desire to contribute to a truly great customer experience. Does this sound like a role for you? We look forward to your application! Requirements: Have substantial experience working with customer service for both private and corporate customers in banking/finance Have knowledge of, and preferably experience with, KYC/AML regulations Communicate fluently in both Swedish and English, both verbally and in writing Meritorious: Experience with onboarding new customers Post-secondary education Scope and start date Full-time, consulting assignment for 6 months. Start immediately. We help you take the next step in your career Our vision is for everyone to enjoy and be engaged in their work. We offer a wide variety of assignments, where you can be employed directly by a company or work as a consultant through Perido. We are one of Sweden's largest consulting firms for office professionals, which gives you many opportunities. As a consultant, you become an important part of our organization and contribute your expertise to our clients. Learn more about us at Perido: https://perido.se/om-oss/ You can find answers to most questions or concerns at perido.se/vanliga-fragor/. If you still haven't found the answer you're looking for, feel free to contact us at [email protected]. Always include the job reference number 35967 in the subject line. Please note that we only accept applications through our website and are unable to provide updates on your application status or information about the client company if it has been omitted from this ad.
Danish-Speaking Customer Service Representative for Nordic Infucare!
Job Description & Offer Are you a Danish-speaking, pedagogical & service-oriented professional looking for varied and rewarding work in technical support? Do you want to be part of a company that constantly strives to make everyday life easier for people suffering from chronic illnesses? Then apply for the position of Tech Support Agent at Nordic Infucare! In the role of Tech Support Agent at Nordic Infucare, you will encounter numerous user-specific cases and become an expert on Nordic Infucare's products. You will be the user's first point of support when they have questions about their technical equipment, and phone, email, and digital web forms will be your primary tools. During periods of lower activity, you will use your solution-oriented approach to evaluate, optimize, and continuously improve processes to create a more efficient way of working. Your main responsibilities will be: - Handle user-specific cases via phone, email, and web forms. - Be Nordic Infucare's spearhead when it comes to technical support. - Manage the entire complaint process. - Continuously review and optimize/streamline work processes. In this role, you will handle support cases via phone and email, which requires excellent communication skills in both speech and writing in Swedish, Danish, and English. Candidate Profile This position suits you if you have a strong sense of responsibility and enjoy working in a structured and independent manner. You will work with varied tasks and sometimes manage several assignments simultaneously, but always at a high quality level. It is very important that you enjoy working in a team, as you and your colleagues will help each other solve daily tasks. We are looking for someone with a technical interest and previous experience in a similar technical support role. We believe you are empathetic, service-minded, and communicative with both colleagues and users. You are solution-oriented and can prioritize when urgent situations arise, while being thorough and appreciating the importance of details. To succeed in the role of Tech Support Agent, you must have a good technical understanding, possess strong knowledge of the Office suite, and be curious to learn everything about Nordic Infucare's products. You must also speak fluent Swedish, Danish, and English. We value your qualities highly and would like to see that you have a background in sports or associations. Tell us which activity you have pursued, how it has shaped you as a person, and how you believe this will impact you in a role as a tech support agent. Furthermore, we are looking for someone who stands behind PerformIQ's values and appreciates an even age and gender distribution as well as ethnic and cultural diversity. Other Information Start: Immediate. Scope: Part-time, approximately 2 days per week. Working hours: By agreement, Monday to Sunday, between 7-22, majority of shifts are between 8-17 on weekdays. Remote work possible by agreement. Location: Stockholm, Alvik. Apply now! This assignment is part of our consulting operations, which means you will be employed by PerformIQ with the possibility of further employment directly with Nordic Infucare. Submit your application by clicking "Apply". If you have any questions, you are welcome to contact Oscar Backman at [email protected]. PerformIQ is an authorized staffing and recruitment company with a unique profile. We provide personnel with a background in sports and associations combined with education and work experience. Through sports, our consultants have developed performance-enhancing qualities and thus created the right tools to succeed better in working life. That is PerformIQ! For more information, visit www.performiq.se Company Presentation Nordic Infucare is a leading provider of treatment for patients suffering from chronic illnesses in a home environment and operates throughout the Nordic region. They deliver innovative medical technology equipment that provides the most advanced treatment methods, with the aim of improving patients' quality of life. They select products and create solutions adapted to patients' needs and Nordic market standards. Open to Everyone We focus on your competence, not your other circumstances. We are open to adapting the role or workplace to your needs.
Summer Job: Customer Service Support - Finnish Speaking
Are you a service-oriented person with previous experience in some form of customer service? Maybe you're studying during the year but returning to Stockholm for the summer? Then we have the perfect summer job for you! We're now looking for a committed and solution-oriented Customer Service Support for our client. Onboarding takes place in April/May and you'll work full-time June–August. 🌞 Your Tasks You'll receive calls and emails from Finnish-speaking customers, so fluent Finnish in speech and writing is required. You'll be working with: • Support via phone and email • Technical customer inquiries and basic troubleshooting • Case, order, and contract management • Complaints and returns • Invoicing • Administration in various business and CRM systems • Ensuring a positive customer experience and contributing to improvement efforts Who We're Looking For • At least one year of customer service experience • Fluent Swedish and Finnish in speech and writing About You We'd like to see that you have a technical interest and a good ability to guide customers in a pedagogical way. You'll have daily contact with customers, so your drive to go the extra mile is very important. You're communicative and value collaboration. We also believe you're solution-oriented and see challenges in a positive light. To thrive in the role, you should have good IT skills and enjoy problem-solving. How to Apply We accept applications through our website where you can register your CV by clicking the "apply" button at the bottom of the listing. We review applications on an ongoing basis and the position may be filled before the application deadline. This is a consulting assignment where you'll be employed by Hero during the duration of the assignment. For questions about the position or process – you're warmly welcome to contact: Klara Andersson – [email protected] Being a Consultant at Hero – More Than Just an Assignment At Hero, you're never "just a consultant". You're an important part of our team – someone we trust, invest in, and build long-term relationships with. We believe in close dialogue, fair terms, and development that feels real. When you work with us, you get security, freedom, and access to some of the most exciting assignments in the Stockholm area. But equally important: you get a partner who sees you, follows up, celebrates successes, and stands by you every step of the way. We place great emphasis on matching the right person to the right assignment – not just based on competence, but also values, motivations, and personality. Because when it clicks, that's when the magic happens. Welcome to Hero!
Service-Oriented Technician Wanted!
About the Position Sweden won the World Cup opener 5-1, and with that, summer is officially here! However, there are many other signs of summer on the horizon, and one of them is that wasps and other insects begin to wake up from their winter hibernation. Depending on weather and a number of other difficult-to-analyze factors, summer brings more or fewer wasps and other insects. For our client, who works with pest control, this means that heading into summer, they don't know how many pest control technicians they'll need – suddenly it can all kick off and the need for more service-oriented technicians can arise virtually overnight. For this reason, we are now proactively looking for someone who: Is available for immediate start and available to work during the summer Holds a B-class driver's license (the vehicle you'll be driving has automatic transmission) Has strong social skills and enjoys customer-facing roles Is not allergic to (or afraid of) wasps and other insect stings Speaks Swedish and English well, both verbally and in writing How Will This Work? This is a somewhat special job posting. Our client currently doesn't have a need to onboard new colleagues. However, they will very likely need new technicians during the summer. We will therefore: Publish this posting to connect with you if you're available for immediate start and interested in being available when our client's need arises Conduct interviews and complete our entire recruitment process while waiting for our client's need to emerge Follow up with you and other relevant candidates weekly to check your updated interest/availability if assignments should come up The ambition is that when the need for technicians does arise, you'll be booked in for an interview with the client with a chance of employment with immediate start and onboarding shortly after your interview. Does this setup sound interesting? Then read on below for more information about the role! Responsibilities Drive to customers according to a planned route in a company vehicle Perform wasp nest removal at private residences and businesses throughout Stockholm Create confidence for the customer through professional and clear communication Document completed work via digital tools (mobile) Plan and execute your workday based on booked assignments Personal Qualities Responsible and reliable Service-oriented and pleasant in customer interactions Self-driven and proactive Solution-oriented Organized and punctual Communicative and confident when meeting with customers Meritorious Experience For this role, personal qualities and a willingness and ambition to do a good job are most important. However, it is meritorious (but not required) if you: Have experience in service roles or customer contact Have experience with practical or technical work Have driving experience over full days Have previous fieldwork (e.g., crafts, installation, or pest control) Some experience with similar work is meritorious but not required – the right attitude and willingness to learn are highly valued Our Client Offers Comprehensive training before assignment start Ride-alongs with experienced technicians during onboarding Access to an experienced team of technicians Support from the booking team that plans your assignments Ongoing support in daily work A varied and independent summer job About the Employment This is a consultant position with employment at OIO. The assignment is intended to run from the start date through the remainder of the summer/peak season. For the right person and if the need arises, this can lead to long-term employment if all parties are satisfied with the collaboration. Other Information Scope: Full-time, 08:00-16:30 (1 hour lunch break) Start: Immediate Location: Stockholm Contact Person: Per Carnestedt ([email protected]) Salary: Hourly rate Remember to apply quickly as we conduct ongoing candidate selection, and when the client's need does arise, the position may be filled quickly. About OIOOur passion is helping you find the right role and workplace. At the same time, we understand that you're selective and choose carefully for your next career step – we would too. That's why we work dedicatedly in the recruitment process to get to know you and your ambitions. We believe that people in the right place have a better chance of reaching their full potential. Through fair, straightforward employment terms and present-minded leadership, we then actively work with your engagement and development. In this way, we strive to become your natural career partner. We are as picky as you are.
Jobs in stockholm
3194 Stellenangebote im Angebot, Medianpreis 1 773 €, 23 % unter dem landesweiten Median, 923 neu in den letzten 7 Tagen, am häufigsten Stockholms län (2885), Västra Götalands län (50), Västernorrlands län (30), aktualisiert vor 52 Minuten.
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- Wie hoch sind die Gehälter für Jobs in stockholm?
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