Summer Job: Customer Service Support - Finnish Speaking

Hero AB · Befristet

112 46, Stockholm, Schweden

Are you a service-oriented person with previous experience in some form of customer service? Maybe you're studying during the year but returning to Stockholm for the summer? Then we have the perfect summer job for you! We're now looking for a committed and solution-oriented Customer Service Support for our client. Onboarding takes place in April/May and you'll work full-time June–August. 🌞 Your Tasks You'll receive calls and emails from Finnish-speaking customers, so fluent Finnish in speech and writing is required. You'll be working with: • Support via phone and email • Technical customer inquiries and basic troubleshooting • Case, order, and contract management • Complaints and returns • Invoicing • Administration in various business and CRM systems • Ensuring a positive customer experience and contributing to improvement efforts Who We're Looking For • At least one year of customer service experience • Fluent Swedish and Finnish in speech and writing About You We'd like to see that you have a technical interest and a good ability to guide customers in a pedagogical way. You'll have daily contact with customers, so your drive to go the extra mile is very important. You're communicative and value collaboration. We also believe you're solution-oriented and see challenges in a positive light. To thrive in the role, you should have good IT skills and enjoy problem-solving. How to Apply We accept applications through our website where you can register your CV by clicking the "apply" button at the bottom of the listing. We review applications on an ongoing basis and the position may be filled before the application deadline. This is a consulting assignment where you'll be employed by Hero during the duration of the assignment. For questions about the position or process – you're warmly welcome to contact: Klara Andersson – [email protected] Being a Consultant at Hero – More Than Just an Assignment At Hero, you're never "just a consultant". You're an important part of our team – someone we trust, invest in, and build long-term relationships with. We believe in close dialogue, fair terms, and development that feels real. When you work with us, you get security, freedom, and access to some of the most exciting assignments in the Stockholm area. But equally important: you get a partner who sees you, follows up, celebrates successes, and stands by you every step of the way. We place great emphasis on matching the right person to the right assignment – not just based on competence, but also values, motivations, and personality. Because when it clicks, that's when the magic happens. Welcome to Hero!