Order and Warehouse Associate with Customer Service

Order and Warehouse Associate with Customer Service Ellancé is a growing company that distributes professional skincare brands in Sweden and Norway. Our brand portfolio includes Dr Dennis Gross Skincare, Eminence Organics, and other international skincare brands. Our customers are primarily skincare salons, spa facilities, and aesthetic clinics. We are immediately seeking a meticulous, service-oriented, and responsible team member for our office and warehouse in Siljansnäs. This is a varied role where you work with order management, customer service, and warehouse operations. Some financial administration may also be included, depending on your previous experience and qualifications. You will be an important part of our team and have ongoing contact with both customers and colleagues. Therefore, we are looking for someone who enjoys providing personal and professional service and who thrives combining administrative tasks with practical warehouse work. Your main responsibilities Receive and register customer orders Answer customer inquiries via phone and email Provide basic product information and service to our retailers Pick, check, and pack orders Receive deliveries and check incoming goods Register goods received and report any discrepancies Warehouse storage, inventory, and ongoing inventory control Contribute to good organization and efficient procedures in the warehouse Possibly some invoicing and financial administration We are looking for someone who Is meticulous, structured, and organized Is service-oriented and has a professional and friendly customer approach Is genuinely interested in skincare and wants to learn more about it Enjoys both administrative and practical tasks Has good computer skills and can work in Microsoft Office Speaks Swedish and English fluently in both speech and writing Can work independently, take responsibility, and show initiative Is flexible, solution-oriented, and enjoys collaborating Can prioritize when the pace of work is high It is meritorious if you Have experience with order management, customer service, or warehouse work Have education or experience in finance and administration Have worked with invoicing, accounts receivable, or warehouse accounting Are a trained esthetician or have experience in the skincare and beauty industry Speak and write Norwegian, as we also work with customers in Norway We place great importance on your personal qualities. To thrive with us, we believe you are unpretentious, engaged, and enjoy helping where needed. You have good organizational skills, care about work being done the right way, and contribute to a positive atmosphere in the team. About the position The workplace is our office and warehouse in Siljansnäs. Does the position sound interesting and does the description match you? Then we look forward to receiving your application! We conduct ongoing interviews and will contact you if an interview seems promising. Send your application and CV to [email protected]. Ellancé AB Phone: 08-545 68 850 www.ellance.se