Switchboard Operator/Customer Service Agent - 60%

2022 Wecall AB · Full-time

Rådhusgatan 19, SUNDSVALL, Sweden

Do you want to work in customer service in a varied role where the telephone is your primary tool? We are now looking for a switchboard operator/agent at 60% for our office in Sundsvall. Job Duties As a switchboard operator/agent, you will: Receive and handle incoming phone calls Transfer calls to the right person or department Receive and forward messages Handle customer matters via phone, email, and chat Register and manage error reports Provide service and support to customers and business partners We Are Looking for Someone Who Is service-oriented and has a professional manner Is stress-resistant and comfortable handling multiple matters at the same time Has good communication skills in speaking and writing Is thorough, responsible, and solution-oriented Has good computer skills Speaks Swedish and English fluently in speech and writing. About the Position Scope: 60% Location: Sundsvall Working Hours: Weekdays, daytime Collective agreement applies Application We welcome your application today. Selection is ongoing. We look forward to your application!