ServiceNow Developer for Digitalization IT and MT in Lund

REGION SKÅNE · Full-time

Region Skåne, -, Sweden

Make a difference. Every day. Are you solution-oriented and have a genuine interest in IT? Do you want to work with a team that strives to streamline, automate, and simplify workflows within Region Skåne? Are you motivated by working close to operations on development, quality, and design? Then the developer role might be right for you! The Business Area Digital Transformation consists of five units: Digital Services and Design, Portfolio Management, Projects, Business Area Support, and Digital Business Development. The roles in these units include unit managers, contract controllers, system managers, system developers, business architects, system specialists, delivery managers, process leaders, information and IT security managers, and others who are responsible for delivering processes, daily operations, and developing existing services. Digital Business Development works with the ServiceNow platform, which is Region Skåne's digital platform for service delivery. We are responsible for developing, managing, and customizing the platform and work long-term to create efficient, sustainable, and business-adapted digital services for Region Skåne. Region Skåne is investing in the platform, which means we have a growing mandate where we all work together to develop and drive our work forward. With us, you will have the opportunity to work with a strategically important platform that is widely used within Region Skåne. You will become part of an experienced team where collaboration and knowledge sharing are a natural part of everyday work and will have the opportunity to influence the platform's continued development. 1 position(s). RESPONSIBILITIES In your role as a developer, you contribute to digitalizing and streamlining Region Skåne's operations with a focus on the ServiceNow platform. You work both on developing new solutions and on further developing, managing, and providing technical support for existing solutions for the organization. The work encompasses the entire lifecycle, from requirements gathering, design, and development to testing, implementation, management, troubleshooting, and continuous improvements. You will have an important role in ensuring that existing solutions function stably and meet the organization's needs over time. This involves analyzing incidents and problems, implementing adjustments and improvements, and providing technical support to users and stakeholders as needed. The role is part of a team consisting of business and technical architects, Scrum Masters, and developers. Together, you will drive development initiatives, management activities, and improvement efforts where the organization's needs are transformed into sustainable and manageable technical solutions. QUALIFICATIONS We are looking for someone with relevant higher education/university degree in IT, systems development, systems science, or other education and/or experience deemed equivalent. You have at least two years of experience in developing and configuring the ServiceNow platform. Excellent knowledge of Swedish and English in both speech and writing is a requirement for the role. We would like to see that you have experience with both new development and management of business-critical IT solutions. You are accustomed to working with troubleshooting, incident management, analysis of technical problems, and implementing improvements and customizations to existing solutions. You also have knowledge of JavaScript and web development (HTML, CSS). Understanding of different ServiceNow modules and certification on the platform is strongly meriting. Experience in providing technical support to users and collaborating with different business roles is also meriting. We would like to see that you are curious and experienced in driving and documenting work around configuration and development, and have a strong interest in technology. Experience working in agile teams according to Scrum or equivalent working methods is meriting. Additionally, it is positive if you have ITIL certification. As a person, you are a natural relationship builder who easily works both independently and in groups. Furthermore, you are goal-oriented and structured in your work approach. To thrive in the role, we also see that you are analytical and solution-oriented, which enables you to find new approaches and have the ability to solve complex issues. We require that you are service-minded and express yourself well in both speech and writing, and communicate in a simple and clear manner. Of course, you share Region Skåne's values: welcoming, driven, care, and respect. Great weight will be placed on personal suitability. Does this sound like an exciting role for you? We warmly welcome your application! Employment form: Permanent employment. Duration: Start date: To be agreed upon. Region Skåne exists so that everyone living in Skåne feels well and has confidence in the future. Through boundless collaboration and care, the best conditions are created for a healthy life within business, public transport, culture, and healthcare in Skåne. Together, we make life more possible. Digitalization IT and MT provides support and service to all operations in Region Skåne and works strategically and developmentally to promote digitalization and digital transformation. The administration contributes to the implementation of a modern and cohesive digital healthcare environment while managing, operating, and delivering existing IT/MT services in a professional and cost-effective manner according to the organization's expectations. Digitalization IT and MT is also responsible for maintaining operational safety of medical technology products and for providing technical expertise in medical technology-related matters. Digitalization IT and MT comprises five business areas with approximately 550 employees. The administration is represented at all hospital areas in Skåne with its main office in Lund. On https://www.skane.se/ledigajobb you can see the status of Region Skåne's recruitments and how many have applied for the positions. If you have protected personal information, you should contact the contact person specified in the announcement so that your application is handled according to special procedures. When you apply for a job with Region Skåne, your application becomes a public document according to the principle of public access. The information is processed and stored according to the data protection regulation (GDPR). To staffing and recruitment companies and to you who are sales representatives: We kindly but firmly decline direct contact from staffing and recruitment companies and sellers of additional job advertisements.