Nursing Assistant with Reception Responsibilities at the Children's Clinic

REGION VÄSTMANLAND · Full-time

Region Västmanland, Västerås, Sweden

Are you a structured, service-oriented, and solution-focused nursing assistant who enjoys having a central role in operations? We are now looking for you to work with reception and administrative tasks in our department combined with patient-facing work. With us, you will get a varied and meaningful role where you become an important part of the department's daily workflow. You will have the opportunity to work closely with both patients and colleagues and contribute to developing and strengthening the working methods in the department. Work Tasks As a nursing assistant with reception responsibility, you have an important and central function in the operations. You are responsible for the reception's daily work and are often the first point of contact for patients, relatives, and collaboration partners. You contribute to creating good service and ensure that administrative processes and patient flows function smoothly. The position involves a combination of administrative, coordinating, and patient-facing work tasks. You work closely with the care team, staffing assistant, and management to contribute to a well-functioning operation and a good care experience for our patients. In the role you will, among other things: Be responsible for the reception's daily work and service. Coordinate care beds as well as planned admissions, discharges, and leaves. Handle incoming phone calls and distribute matters to the right function. Perform admissions and discharges in Cosmic and update the unit overview. Manage waiting lists and administrative tasks related to the operation. Be responsible for ordering materials and consumables. Support the introduction of new employees by ordering access rights, email accounts, and introductory materials. Provide break relief and support in patient-facing operations Collaborate with the staffing coordinator and deputy unit manager regarding daily planning/staffing About the Workplace Children's Ward 64 is a general pediatric care ward with an attached children's emergency clinic. The ward has 15 care beds and can be described as a "small hospital within a hospital" where we care for children and young people within several specialties. Here you will meet patients from pediatric medicine, orthopedics, surgery, and otolaryngology. The operation is characterized by great variety and includes both children with chronic diseases and patients with acute or temporary care needs. With us you will work in a developing environment where collaboration, flexibility, and good conduct are central For us it is important that you feel good and enjoy your work, therefore we offer you a customized introduction program so you feel safe and confident in your professional role opportunity for skills development through, for example, internal training a workplace for different stages of life, opportunity for flexible working hours within certain limits free training at our fully equipped gym wellness allowance 3000kr/year More about your benefits can be found here: https://regionvastmanland.se/jobba-med-oss/dina-formaner/ Qualifications You are trained as a nursing assistant and it is meriting to have experience of reception work and pediatric care. Good computer skills and experience of Cosmic or another medical records system is desirable. As a person you are service-oriented, responsible, and have professional conduct. You enjoy a coordinating role with many contact points and have the ability to work independently while valuing collaboration and team spirit. That teamwork functions is crucial for patient safety, which places demands on you having good collaboration skills. You need to be flexible and enjoy combining administrative work tasks with patient-facing work. A workday with us can change quickly and you need to be able to adjust in challenging situations and maintain your calm and focus. Since you in the role need to be able to communicate verbally and in writing with patients, relatives, and colleagues, good knowledge of the Swedish language is required. Other language skills are meriting. Employment Terms Permanent employment, full-time, start date by agreement. Working hours are daytime and work every fourth weekend. We apply individual and differentiated salary setting Application Welcome to submit your application by September 24, 2026 When you apply, you should only attach your CV and preferably relevant grades/certificates. You will also be asked to answer a number of questions that are part of our selection assessment. We do not use personal letters in our recruitment process. Read more about the region's recruitment process and how to create a good CV here: https://regionvastmanland.se/jobba-med-oss/att-soka-jobb-i-region-vastmanland/ Interviews can take place on an ongoing basis so do not wait to submit your application! Protected Personal Information If you have protected personal information, you should not apply through our recruitment system or by email. Instead, contact the recruiting manager or Recruitment Support mailto:[email protected] who can inform you how to submit your application in a secure way. (Do not attach any personal information) About the Region If you want to know more about what it is like to work with us, you can see more on the region's Instagram account: https://www.instagram.com/regionvastmanland/ We in Region Västmanland are responsible for health care, medical care, and dental care for everyone living in the county. We also work with everything from public transport and culture to business issues, education, and research. Together we are 7,000 employees, with 300 different professions, at ten locations. We are in the middle of what affects people's lives. Every day. Together we are driven by creating a better society for everyone who lives and works here. We develop and find new solutions to meet people – where they are. That is how we can live up to the high expectations of our stakeholders and residents. Together we make a difference. Really. We decline applications from those selling all kinds of recruitment services