Swedish Customs Service Seeks Operations Officer, Internal Control/Clearance Operations

TULLVERKET · Full-time

Box 6, Arlanda, Sweden

Do you want a varied and meaningful job with exciting tasks where you have the opportunity to contribute to creating a safe and secure society? Do you enjoy working with various administrative tasks but also occasionally performing more physical inspections? Can you objectively make different government decisions while treating people with respect and understanding? If so, a position in the Swedish Customs Service's control department is for you. The Swedish Customs Service's core operations are divided into four departments: control, customs crime, intelligence, and collection. The Swedish Customs Service is now seeking a case officer for the control department, positioned in the internal control group at Arlanda. Internal control is the part of the control department responsible for ensuring that correct customs duties and other fees are collected for goods imported to and exported from the country, and for monitoring that import and export regulations are followed. The assignment ultimately aims to ensure that only approved goods pass Sweden's borders. About the position As an operations officer in the Internal Control department, your work tasks primarily consist of ensuring that companies and individuals comply with customs regulations. You review and process customs declarations, thereby contributing to correct and efficient customs management. You will work in the control department's office landscape and clearance operations. In the clearance operations, we always wear uniforms. The work is varied and includes everything from various types of administrative work, operations work where you meet new people, as well as some physical inspections in the form of goods inspections and checks in postal and courier flows. As a case officer, you make various government decisions daily. The work is performed in several different digital systems and includes contact with companies, individuals, and other government agencies. New questions and situations require that you as a case officer are flexible, problem-solving, calm, and stress-resilient. We place great importance on your ability to treat people with respect and understanding, that you have good judgment, and that you are a good representative for the Swedish Customs Service both internally and externally. The Swedish Customs Service is undergoing extensive development and change work. This means that you need to be curious, flexible, and interested in learning new things. The work also means that you need to be able to work in several different digital systems and apply different regulations. Are you the person we're looking for? We are looking for someone who has: Completed upper secondary education and at least three years of work experience, and/or: Completed qualified vocational education/higher vocational education in freight forwarding, logistics, economics, law, or alternatively studies of at least 60 credits/90 higher education credits with a focus on freight forwarding, logistics, economics, law, political science, or other education that the employer considers equivalent Good ability to express yourself in speech and writing in Swedish and English. Good knowledge of the Office suite (Word, Excel, PowerPoint). Swedish driver's license, class B for cars, and good driving skills. It is meritorious if you have: Work experience in case handling or case administration from other public sector activities, or similar work tasks within the private sector. Experience of customs-related work in the last ten years, for example from the freight forwarding industry or from activities working with foreign trade Experience working in service or similar work tasks, for example work with customer contacts. A third language, in addition to Swedish and English. Personal qualities The work suits you if you can make decisions within given limits and independently drive your work. You should have a good ability to prioritize and focus on the right things. We consider it self-evident that you contribute with ideas and thoughts to develop and improve the department. We want you to be receptive, good at collaborating with your surroundings, and unpretentious. We place great importance on your ability to treat people with respect and understanding, that you have good judgment, and that you are a good representative for the Swedish Customs Service both within the agency and externally. The work requires that you follow laws and guidelines and that you have a high security awareness. As an employee of the Swedish Customs Service, you are professional and work according to the state values and the Swedish Customs Service's values: Responsibility, Holistic approach, and Innovative thinking. We place great importance on personal suitability. Education and employment Course start for this position: February 24, 2027 During your first months as an employee, you will undergo basic training, which will be conducted primarily at your place of employment as distance education. In-person training sessions may also take place at other locations, which may involve some travel and overnight stays. Employment begins with a six-month probationary period. After successful completion of probation, a permanent position is offered unless otherwise agreed. Other information: Reference number: TV-2026-20690 Work location: Arlanda Work hours: Daytime Individual salary setting applies. We believe it is important to maintain a balance between work and private life, and our benefits include fitness allowances, subsidized medications, and good vacation and pension terms. Security clearance in accordance with the Security Protection Act will be conducted before employment, as well as drug testing and background check. The Swedish Customs Service is a civil defense agency, and upon employment, you will be assigned to civil defense duties at the Swedish Customs Service. For us, it is self-evident that the workplace is inclusive, and we strive for equality and diversity. For more information and application If you have questions about the position, you are welcome to contact Julio Godoy (mailto:[email protected]). Union representatives are: for OFR-P/TULL-KUST, Thomas Eriksson tel. 08-456 66 38 and for Saco-S, Lena Edehag, tel. 08-456 58 68. For questions about the recruitment process, you can call the Swedish Customs Service's HR support, tel. 060 67 25 85. Your application with an accompanying CV/list of qualifications must be received by the Swedish Customs Service no later than October 2. We decline all contact from staffing and recruitment companies and sellers of job advertisements. The Swedish Customs Service is a government agency that monitors the flow of goods across Sweden's borders. With the vision that only approved goods shall pass the border, we prevent illegal goods from entering the country and contribute to a safer society. We facilitate trade with other countries and lay the foundation for increased growth and fair competition. The Swedish Customs Service, founded in 1636, currently has approximately 2,800 employees and is led by Director General of Customs Johan Norrman.