Do you want to help make Gävle even better with us? In Gävle kommun, we work together with commitment to provide our residents with a safe and inspiring environment. We offer you a trusting workplace where you can develop in your work and grow as a person. Welcome to apply!
4 position(s).
JOB DUTIES
As a temporary library assistant/host, you work in close contact with visitors and contribute to a welcoming and service-oriented library. You collaborate with colleagues within the library and other activities at Agnes Kulturhus to provide visitors with the best possible service and help them find what they need.
Your duties include:
• You meet and assist visitors in the library's daily operations and contribute to good service and high-quality customer care.
• You participate in the library's activities and programs as needed and help with practical preparations and implementation.
• You perform simple administrative tasks and other common tasks in the library environment.
• You collaborate with colleagues and contribute to smooth operations throughout the day.
• You help guide visitors, answer questions, and provide basic support regarding the library's services and digital resources.
• Your work also includes shelving and media handling, as well as staffing at different libraries within the unit as needed.
QUALIFICATIONS
To thrive in this role, you are service-oriented, social, and enjoy meeting people of different ages and backgrounds. You are flexible and able to adapt to the needs of the operations, and you enjoy a work environment where tasks can vary. Since the library is an open and welcoming meeting place for everyone, it is important that you contribute to an inclusive approach and help people feel seen and welcome.
• Completed upper secondary education that the employer considers relevant.
• Experience in customer service or other service-oriented work.
• Very good ability to express yourself in speech and writing in Swedish.
• Good digital skills and interest in technology and digital services.
• Experience with library operations or library management systems, for example Book-IT, is a merit.
To succeed in this role, you are:
• Service-oriented and have a genuine interest in meeting and helping people.
• Proactive and engaged with the ability to independently take on tasks.
• Pedagogical and solution-oriented in interactions with visitors and colleagues.
• Collaboration-oriented and contribute to a positive work environment.
• Flexible and enjoy work where tasks and work hours can vary.
These positions are temporary as needed, meaning work shifts are offered based on operational needs. Work hours vary and may include daytime, evenings, and weekends.
For employment, you must be able to provide a certificate from the Swedish Police Authority's criminal record register for other work with children/contact with children. The certificate should not be attached to your application but will be requested from final candidates in the final stage of the recruitment process.
Employment type: Fixed-term employment.
What we offer you
You are important to us! As an employee in Gävle kommun, you have
• generous vacation benefits and as a new employee, you also have the right to paid vacation during your first year of employment
• reimbursement for wellness and exercise when you are employed for more than three months
• several types of insurance through our collective agreements, for example sick leave insurance and occupational injury insurance.
Read more about our benefits here: https://www.gavle.se/jobba-hos-oss/upptack-vara-formaner-for-trygghet-och-balans/
Our values
Quality, customer care, and collaboration are the most important success factors for fulfilling our mission in the best way. To do the right things and act wisely in our daily work, it is important that we base ourselves on our shared values.
Read more about us as an employer and what it's like to work in Gävle kommun here:
https://www.gavle.se/jobba-hos-oss/
Here you can read more about our organization:
https://www.gavle.se/kommun-och-politik/kommunens-organisation/
Gävle kommun is part of the Finnish administrative area. If you, in addition to our other competency requirements, also speak Finnish, this can be an advantage.