Technical Outside Sales Representative at Uddeholm

AxÖ Consulting AB · Full-time

Dammbrovägen 5, Karlskoga, Sweden

At Uddeholm, technical sales is about much more than presenting a product. You need to understand how your customer's production works, what lies behind a problem, and which combination of materials, execution, and technical solution can move the customer forward. Now Uddeholm is seeking a technical outside sales representative who, together with two additional colleagues, will be responsible for the northern region. Here you'll combine technology, sales, and long-term customer relationships in a role where a large part of the work takes place at the customer's site. For Philip Lundkvist Frifelt, Regional Manager Northern Sweden at voestalpine High Performance Metals Sweden AB, the willingness to understand the customer is central. – We want to be close to our customers and help them solve the problems that actually arise in their operations. Sometimes you need to visit on-site, look at the application, and really understand what's happening before you can recommend the right way forward, says Philip. From technical question to completed deal A customer dialogue can begin in different ways. Sometimes you receive a concrete question about a material and need to quickly investigate what the customer needs, prepare a quote, and conduct a business discussion. In other cases, it's about a more complex challenge, for example a component not performing as expected or the customer needing to find the right steel grade for a new application. Your task will be to understand the need, ask the right questions, and take the work further. Sometimes you can solve much yourself, other times you bring in technicians, inside sales, production, or other specialist resources. At the same time, there's a clear growth perspective. You develop relationships with existing customers, work on new customer acquisition, and identify new business opportunities. – That's the attitude we appreciate. You should want to help the customer and be prepared to go the extra mile to move forward together. Long-term relationships mean a lot to us, Philip continues. You don't need to know everything from the start You don't need to come in as a finished specialist on Uddeholm's materials or have a long career as a Key Account Manager behind you. This could just as well be the next step for someone who has worked a few years in technical sales, in a customer-facing technical role, or in manufacturing industry. Technical curiosity and a willingness to learn are important qualities for the role. You'll receive an introduction and support to quickly get into the role and gradually build your technical competence. Initially, you'll among other things accompany colleagues on customer visits, meet with technicians, and get to know the production and organization. There are good opportunities to continue developing over time. Through Uddeholm Academy, product and material training is offered, where you have the opportunity to deepen your technical competence together with colleagues from the international organization. – We don't expect you to know all our materials from day one. What's important is that you're technically curious, want to understand, and are eager to learn. We'll build the knowledge together, Philip concludes. At Uddeholm, you'll also be part of a team where people help each other, share knowledge, and work together even though colleagues are located in different places. The culture is described as unpretentious, helpful, and familial, with a strong commitment to supporting both customers and colleagues. Examples of work tasks Responsible for and develop business in the northern region. Plan and conduct customer visits and lead technical and commercial discussions. Understand customers' production, challenges, and needs, and recommend appropriate materials and solutions. Drive new customer acquisition and identify new business opportunities. Conduct price and business negotiations. Coordinate technicians, inside sales, and other resources based on customer needs. Drive customer cases and business processes from initial dialogue to delivery. We're looking for someone who has: Several years of relevant experience from, for example, technical sales, a customer-facing technical role, or manufacturing industry. Technical educational background or equivalent experience that has given you a good technical understanding. Ability to engage with technical issues and translate customer needs into solutions. An interest in sales, business, and long-term customer relationships. Good knowledge of Swedish and English, both spoken and written. A driver's license and ability to travel regularly for work. As a person, you're technically curious and quick to absorb new knowledge. You work methodically and structured and can manage multiple customer dialogues, quotes, and processes simultaneously. At the same time, you have a clear drive and enjoy moving the work forward yourself. You're relationship-oriented and genuinely interested in the customer's business. For you, good service means wanting to understand the problem and find a solution together with the customer. You're also unpretentious and appreciate a working style where knowledge is shared, people help each other, and work toward common goals. About Uddeholm Uddeholm is a world leader in innovative steel solutions for tool manufacturing and industrial applications. With more than 350 years of experience, the business combines strong local roots with global presence. Uddeholm is part of the international voestalpine group. At the steel mill in Hagfors, the product portfolio is developed and manufactured. In addition to materials, the business offers services in, among other things, cutting, heat treatment, surface coating, and additive manufacturing. Here you'll get proximity to Swedish production, technical expertise, and product development, combined with the international network that comes with a global group. Placement and travel The role primarily covers customers in the northeastern part of Sweden. The region is geographically large and the work involves many customer visits, travel, and some overnight stays. The placement is flexible and you can work from home or your own office. Information and application In this recruitment, Uddeholm is working with AxÖ Consulting. For questions, contact Therése Astvald at phone 079-347 82 21 or via email [email protected]. Selection and interviews may take place on an ongoing basis.