Technical Customer Service Representative (Part-Time for Students, Weekends and Summer)

Onslip Cloud AB · Contract

Kungsgatan 20, Linköping, Sweden

Are you studying at university and looking for weekend work with the opportunity for a summer job? This might be the perfect job for you. Onslip Onslip develops digital point-of-sale and restaurant management systems for restaurants and businesses throughout Sweden. Using the latest technology, we help restaurant owners simplify their daily operations with reduced administration and increased profitability. Our office is located in central Linköping and we are a tight team of 15. Learn more about us at onslip.com and check us out on Facebook. The Job Our customer service team takes care of the most important thing we have—our customers. You will help restaurants, cafés, and other businesses with questions and technical issues. Work is conducted via phone or online when customers contact Onslip, but you also reach out proactively to customers to ensure they are satisfied and have everything they need to run an efficient operation. You also handle inquiries about contracts, invoices, and other customer service-related matters. Our Customers We have passionate entrepreneurs as customers throughout Sweden, primarily in the restaurant industry. Our customers' success is our success, and therefore we work tirelessly to have Sweden's most satisfied customers. Who Are You? You are responsible, driven, service-oriented, enjoy working in a team, and have an interest in technology. We see that you have a secondary school education, but beyond that there are no educational requirements—at Onslip you will receive all the training you need. Work Hours We will work together to create a schedule within support's operating hours. Good opportunities also exist for extended work during the summer. Compensation for inconvenient work hours is included. Support Operating Hours Weekdays 09:00-18:00 Weekends 11:00-15:00