IT User Support Technician

Univerzita Jana Evangelisty Purkyně v Ústí nad Labem · Full-time

Ústí nad Labem, Czech Republic

Job Description/Responsibilities: • Resolve support requests from UJEP employees • Install and set up end-user devices – PCs, printers, etc. • Install and configure software including specialized programs used by the university – email, antivirus solutions, network storage, etc. • Operate AV equipment (auditoriums, LED TV amphitheater, etc.) • Troubleshoot end-user devices through repair or warranty claims • Consult on hardware purchases; collaborate with faculties in creating specifications for procurement processes • Cooperate with other departments – networks, information systems, etc. Requirements: • Secondary education • Strong communication skills • Knowledge of software/hardware • Advanced Microsoft proficiency • Basic knowledge of AV technology • Knowledge of Linux and iOS (advantageous) • Independence, teamwork, attention to detail, and clean criminal record Selection Process and Criteria: The selection process will proceed in the first round with an assessment of submitted materials, which must be included in the application, and potentially in a second round with personal interviews with selected candidates. All applicants will be informed of the results within 30 days of the end of the selection process. Participants in the selection process are not entitled to reimbursement of selection process costs. The Vice-Rector reserves the right to cancel the selection process. Applicants should submit with their written application: – Cover letter – Brief professional CV – Proof of highest education attained ____________________________________________________________________________________ More information: http://www.ujep.cz. Submit applications with all required documents (see above) by mail or in person to the HR Department of UJEP in Ústí nad Labem, Pasteurova 1, 400 96 Ústí nad Labem, or by email to [email protected] by 25.09.2026. Participants in the selection process are not entitled to reimbursement of selection process costs. The Vice-Rector for Development and Digitalization reserves the right to cancel the selection process or not select any applicant. We Offer: • Flexible working hours • Pleasant modern workplace in an academic environment • Opportunity for continuous professional development • Employee training courses through the Competence Center • Diverse and responsible work • 6 weeks of vacation • Sick days • Meal allowance and pension contribution, Pluxee card • Multisport card • Free access to university sports facilities • Summer camps for employees' children