Team Leader WFM - Securitas Nord

Securitas AB · Full-time

Banvägen 21j, LULEÅ, Sweden

Job Description Do you thrive with multiple points of contact, are comfortable using systems, and flourish in a role with responsibility? Securitas is now looking for you to join our planning organization as a Team Leader for the northern region. If you also have experience working with staffing matters, this is the job for you! This is a hybrid role where you work 25% as a Team Leader and 75% operatively as a personnel planner. In this position, we prefer that you are based at one of our larger offices in "cluster north-north" stretching from Sundsvall to Kiruna. As a Team Leader, you will manage a team of 8 personnel planners where you are expected to fulfill the tasks and commitments involved in personnel responsibility such as employee conversations, salary discussions, work environment, competency development, and recruitment. You act as a role model and ensure an environment where engaged people can take responsibility and have the conditions to deliver desired results. As a personnel planner, you work with scheduling and staffing for all operational personnel within your area. In your daily work, you will ensure that our employees have the correct training according to law and Securitas internal regulations. You will also handle matters related to salary adjustments, overtime, leave requests, and similar issues, so a large part of your role will involve staying updated on applicable collective agreements. Here we are looking for someone who can bring new ideas and suggestions on how we can improve and develop our planning organization. You will, among other things: Lead and coach a team of planners and promote a culture of open communication, collaboration across and within geographic areas, responsibility, and performance. Contribute to the development of the planning operation's deliverables, delivery capacity, and working methods. Follow up on key metrics related to staffing planning. Engage in dialogue with responsible managers, recruiters, and other HR colleagues regarding personnel planning matters. Handle administration for changes to existing positions or recruitment. Ensure that operations are conducted with a high degree of security and business ethics and that compliance with industry regulations is maintained, and ensure that the company's guidelines, policies, procedures, and processes are followed. This position suits you if you enjoy working with people, as you will be in daily contact with various people from operations and assist them with varying matters. With us, almost 10,000 different personalities work. We are all different, but we share our drive, our responsibility, and our commitment where the seriousness of our mission brings us together. Job Requirements We are looking for someone with experience in operational personnel planning, preferably from the security industry or another equivalent 24/7 operation. You are comfortable handling administrative tasks and work seamlessly in a digitalized environment with various support systems, such as GSP and HR8. Your communication skills are strong in both Swedish and English, and you have completed upper secondary education or equivalent. To thrive in the role, you also need solid knowledge in areas such as salary, leave, collective agreements, labor law, and work environment. With us, you will have a central role where structure meets pace, and where your work makes a real difference. If you are solution-oriented, meticulous, and enjoy having many points of contact - then this is the right opportunity for you. Specific Required Qualifications: Solid experience and knowledge of operational personnel planning from the security industry (or equivalent 24/7 operation). Experience with administrative tasks and the ability to work seamlessly in a digitalized environment with various support systems such as GSP and HR8. Strong ability to communicate in both Swedish and English. Completed upper secondary education or equivalent. Knowledge of salary, leave, collective agreements, labor law, and work environment. Merits: It is a merit if you have experience in a management position with personnel responsibility and preferably have complemented this with a leadership training course. We also consider it a merit if you have completed training in work environment and have good experience in setting and anchoring goals, following up and measuring the effect of various initiatives, and making adjustments based on feedback and results. Personal Qualities: We are looking for someone with the ability to lead operational employees in both formal and informal leadership. You are confident in setting goals and driving work toward results that produce desired and measurable effects. Your communication strengths and interpersonal skills enable you to build and maintain trust and good relationships with stakeholders, both internally and externally. You work analytically, structurally, and process-oriented, with a systematic and fact-based approach. You also have the ability to plan, make well-founded decisions, and are confident in making clear prioritizations when needed. Great weight will be placed on your personal suitability for the position. Other Information We only accept applications through our recruitment tool. If you have questions about the role, please contact: [email protected]. The position is full-time with start date by agreement. We apply a 6-month probationary period. Work location for this position is at one of Securitas' offices within the cluster where you will work, between Sundsvall and Kiruna. We use selection tests. We communicate primarily via email. Application deadline: October 6, 2026. For employment with Securitas Sverige AB, you must have approved grades from upper secondary school in Swedish and English and be approved by the County Administrative Board for employment in an authorized security company according to the Act (1974:191) on Security Companies (the application is made by Securitas). Depending on the position, security vetting under the Security Protection Act (2018:585) may also be relevant. To investigate and assess whether you meet the requirements to be approved under the respective legislation, a background check is conducted. The assessment concerns lawfulness, suitability, reliability, loyalty, and any vulnerabilities. Information obtained may come from yourself, public sources, or authorities. We apply a holistic assessment when evaluating suitability for each position. Salary and terms of employment are based on collective agreements between the employer organization Säkerhetsföretagen, Unionen, and Ledarna. More information about Securitas as an employer and our recruitment process can be found at securitas.se