Support Technician - Secure Environments

Försvarets Materielverk · Full-time

Stockholm, Sweden

We are looking for a Support Technician for Secure Environments who wants to contribute to a seamless day-to-day experience for our employees. With us, you have the opportunity to truly make a difference in an organization with an important mission to society. About the Position As a support technician for secure environments, you will work with handling IT-related cases on-site such as support, troubleshooting, and hardware. You contribute to creating a smooth and efficient work environment and handle both simpler and more complex support cases. In this role, you work closely with the business operations and troubleshoot and resolve client, application, and other user-related cases in secure environments. You also handle installation and configuration of computers and other IT equipment as well as receiving and issuing IT equipment. The role manages and works in ticket management systems and collaborates with IT operations and other technical teams, as well as handling orders, incidents, changes, and guidance. The position is located in Stockholm. About You We are looking for someone with at least upper secondary school level education or equivalent training/experience deemed equivalent. You have several years of experience in relevant support work in 1st and/or 2nd line support as well as experience with ticket management and working with Windows. Additionally, you have knowledge of support for Windows-based platforms. It is considered meritorious if you also have education in a technically relevant field as well as knowledge and experience working with ServiceNow as a ticket management tool and working according to ITIL. Experience troubleshooting in IT environments, experience with Active Directory – account management and group management, and knowledge and/or experience with security approvals are also meritorious. Knowledge and/or experience with total defense security solutions and signal protection systems with associated signal protection training, as well as knowledge and/or experience in protection against compromising emanations are also meritorious. Finally, information security work is also considered meritorious. Personal qualities are very important to us. We welcome applicants with diverse backgrounds and experiences and are looking for someone who is thorough and maintains high quality in your work. Furthermore, an accommodating manner and a willingness and ability to help are important. Your communicative and clear abilities are highly valuable in your work as you collaborate with many different colleagues. Additionally, your structured approach and ability to plan and organize will be put to good use. FMV – Swedish Defence Materiel Administration At FMV, you contribute to making Sweden and the world safer. We have the mission to supply the Swedish armed forces with the latest technology and knowledge so they can defend our country and our allies. Together with competent and engaged colleagues, you get to be part of developing and procuring what sometimes doesn't exist yet. You drive development all the way from need to delivery. From idea to reality. You will work in the Infrastructure Division, which is responsible for IT operations, information management, and facilities management that enable efficient and secure work. At FMV you are offered a secure employment with good benefits: Competence development and career opportunities Flexible working hours and opportunity for remote work to the extent work permits Occupational pension and wellness allowance Read more about FMV as an employer and the benefits we offer on our website: https://www.fmv.se/jobb--karriar/arbeta-pa-fmv/. Do you want to be part of developing the defense of the future? Send us your application by September 28, 2026. Good to Know You apply by attaching your CV, grades, and certificates in Swedish. In your CV, clearly describe how you meet the requested qualifications and merits. To create a more inclusive recruitment process, we ask you not to send a personal letter or include a photo in your CV. We recruit based on competence and assess candidates based on the role's requirements for experience, knowledge, and personal qualities. Our union representatives are SACO Stefan Hållander, OFR/S Madeleine Lithander, OFR/O Lars Carlsson, and SEKO Peter Andersson. All can be reached via FMV's switchboard: 08-782 4000. For questions about the position, you can contact Peter Svahn via FMV's switchboard: 08-782 4000. Contact Oscar Nordström, mailto:[email protected] for questions about the recruitment process. #LI-Onsite To work with us, you must be a Swedish citizen and undergo a security clearance in accordance with the Security Protection Act. We use probation employment and as an employee you will be mobilized according to total defense needs. Applications for this position are only accepted via FMV's website or registry. We have done our best to prevent this, and therefore decline sales of advertising and recruitment services.