Support Team Member at Generic Mobile Systems in Luleå

StudentConsulting Sweden AB (publ) · Full-time

Storgatan 30, Luleå, Sweden

Do you want to work at a tech company in the forefront of digital communication? Do you have a knack for service? Then we have the job for you. Generic Mobile Systems Sweden AB is a growing company within messaging services that offers a stable and secure platform for digital communication – delivered via the CPaaS model (Communication Platform as a Service). Our solutions are used by customers in alarm and security, healthcare and e-health, as well as e-commerce and logistics. We are now looking for a dedicated team member for our First Line Support, where we are a team of four people who enjoy our work while taking excellent care of our customers. You will be an important contact point for our customers – via phone, email and ticketing system – and handle everything from orders and technical questions to invoicing matters. Beyond support, you will also have an inside sales role, where you work proactively to contact new and existing customers to schedule meetings or present specific services and products. You will be employed by StudentConsulting and work on assignment at Generic. Working as a consultant at StudentConsulting gives you a broad network and excellent career opportunities. As an employee with us, you receive an attractive employment contract with competitive salary, overtime compensation, vacation, occupational pension and insurance according to collective agreement. The position is full-time with start as soon as possible. For the right person, there are good opportunities for employment at Generic after 6 months. Working hours are weekdays 08:00-17:00. WHAT WE ARE LOOKING FOR We are looking for you with upper secondary education. You should have good communication skills and enjoy taking your own initiative. You have good knowledge of the Office suite and strong computer skills. You are organized, attentive and have a solution-oriented approach. If you have previous experience in customer support and/or inside sales, that is a merit. With us, you have the opportunity to grow in a role where every call makes a difference – and where your work contributes to creating smooth and secure communication solutions for companies throughout Sweden. Does this sound like something for you? Welcome with your application! We conduct interviews on an ongoing basis. For questions regarding the position, contact Henrik Kask at [email protected]