Nurse - Care Coordinator

Länsförsäkringar AB (publ) · Full-time

Muningatan 1, UPPSALA, Sweden

Do you want to contribute to a healthier and more secure Sweden? With us, you'll have a meaningful role where you help people access the right care and make a real difference for our customers. We're now looking for a nurse care coordinator who wants to join us on our journey toward new heights – and grow together with us at LF Hälsotjänster. This position is offered as a permanent or fixed-term employment. About the job As a nurse care coordinator at LF Hälsotjänster, you work with customers who have LF's healthcare insurance. Your focus is on delivering high customer value and providing fast, professional service through medical assessment and coordination of care contacts. Here you'll have the opportunity to contribute to a safer and more accessible healthcare system for customers across the country. We value teamwork, commitment, and a drive to create good results, and you'll become an important member of our care coordination team. Your responsibilities will include: Conduct phone and chat-based medical assessments Schedule care with specialists in our nationwide provider network Ensure customers receive the right care quickly and efficiently Work to deliver excellent service and create value in every interaction Who are you? We see that you have the following experience: Licensed nurse with at least three years of clinical healthcare experience It is also advantageous if you have: Specialist training in a relevant area Experience with telephone advisory services Previous experience with claims handling in healthcare insurance Experience from service industries As a person, you have strong communication skills, both verbal and written. You find it easy to use and work in multiple systems simultaneously and readily take responsibility. You are confident in making independent decisions and always keep the customer in focus. You strive to deliver high quality and create value, show courage by daring to try new approaches and take initiative even when situations are challenging. Furthermore, you have a strong drive to perform and enjoy working with others in a team, while remaining open to both personal and organizational development. About us LF Hälsotjänster, Care Coordination consists of a committed team of approximately 35 nurses, three group managers, and a operations manager. We work in central Uppsala, east of the Fyrisån river, and offer daytime work with some opportunity for remote work. With us, you'll enjoy a modern work environment, good camaraderie, and opportunities to develop both individually and together with others. We are driven by the desire to create real customer value and help realize our mission – a healthier and more secure Sweden. Contact person Recruiting manager: [email protected] Sounds exciting? Then we want to know more about you! Welcome to submit your application today. We are processing applications on an ongoing basis and may fill the position before the final application deadline.