IT Service Technician - Junior

Description:

IT WITHOUT HASSLE AND WITH A HUMAN TOUCH. That's exactly what we offer our clients. You don't need to know everything. All that matters is that you enjoy IT, want to learn, and have the drive to help people get their technology working. Do you enjoy figuring out why something isn't working? Are you careful, reliable, and don't give up when you don't immediately have the answer? Can you talk to people calmly and clearly—even those for whom a computer is a black box? Then come grow with us. What will you do with us? First-line technical support: You receive requests from users and solve common hardware, software, and connectivity issues—and gradually take on more complex requests. Customer communication: Every day you're in contact with real people—in person, by phone, or remotely. Calm and willingness matter more here than technical jargon. Device installation and management: You help with computer, printer, and equipment rollouts, handle updates and basic maintenance. Microsoft 365 and user accounts: You set up accounts, manage access, and help users with Outlook, Teams, or OneDrive. Field and remote work: A mix of client visits and remote support—no monotony. Documentation: You record what you've resolved so colleagues understand it—and so you remember it six months later. Learning on the job: Experienced colleagues share their know-how, which you actively absorb. Here, not knowing isn't shameful—not asking is. What you absolutely need: Interest in IT and the drive to develop in this field—that's the foundation for everything else. Basic familiarity with Windows environments (installation, setup, troubleshooting common issues). Attention to detail, reliability, and the ability to see tasks through to completion. A plus, not a requirement: Experience with Active Directory or Microsoft 365. Basic networking knowledge (IP address, router, switch—you know what we're talking about). Any IT background (internship, school, personal projects, "I've fixed computers for friends"). Also suitable for recent graduates.IT WITHOUT HASSLE AND WITH A HUMAN TOUCH. That's exactly what we offer our clients. You don't need to know everything. All that matters is that you enjoy IT, want to learn, and have the drive to help people get their technology working. Do you enjoy figuring out why something isn't working? Are you careful, reliable, and don't give up when you don't immediately have the answer? Can you talk to people calmly and clearly—even those for whom a computer is a black box? Then come grow with us. What will you do with us? First-line technical support: You receive requests from users and solve…

Overview

Type

job

Status

active

Visibility

public

Price

25 000 Kč /month

City

Pardubice

GPS

50.0385812, 15.7791356copyopen in

Email

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Phone

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Views

13

Published

17. 6. 2026

Edited

1. 8. 2026

Specifications