Service and Warranty Advisor for Kia Vehicles in Trutnov

OLFIN Car s.r.o. · Full-time

Trutnov, Czech Republic

We are looking for a professional who enjoys customer contact, understands technology, and wants to work with the Kia brand. If you are seeking stable employment in a modern environment and want to be the key link between customer and service, then this position could be right for you. Position Overview: The Service and Warranty Advisor is responsible for complete management of service orders - from vehicle intake, through customer and workshop communication, to vehicle handover after repair. We are looking for a careful and communicative person with a sense for organization and service quality. Your responsibilities will include: o Handling warranty repairs o Creating and managing service orders o Calculating repair costs and subsequent invoicing o Coordinating mechanic work o Handing over vehicles to customers upon completion of repairs o Responsibility for the progress and quality of service orders The ideal candidate: o Has at least secondary education with a technical vocational certificate o Is independent but can also work effectively in a team o Has good practical PC user skills o Presents professionally and acts representatively o Is communicative and customer-focused o Holds a Group B driver's license o Experience in a similar position is welcome What we offer: o Employment contract for an indefinite period with a four-month probationary period o 23 days of vacation o Meal vouchers worth 90 Kč/day o Partially subsidized sports card o Performance-based bonuses and incentive compensation o Modern working environment and Kia facilities o Modern cafeteria with facilities to heat your own meals o Free professional training directly from the vehicle manufacturer o Employee discounts on company services and products o Support from a stable company with over 30 years of history and an ambitious team Do you want to be a key partner to Kia brand customers and contribute to top-level service quality? Send us your CV and become part of our team in Trutnov.