B2C Sales Representative - Existing Customers

Verbal AB · Full-time

Hästholmsvägen 28, Stockholm, Sweden

🔁 Sales Rep for the Retention Team Do you love sales where relationships matter more than call volume? Where you work with customers who've already chosen us – and where your skills determine whether they stay, grow, and become advocates? Then we want to meet you. 🚀 About the role – sales with both brain and heart As a Retention Sales Rep at Verbal, you'll work with our existing private and business customers. Your mission is simple to describe, but requires skill to execute: 👉 Retain 👉 Develop 👉 Maximize customer relationships You will: Renew and develop existing agreements Identify upsell, upgrade, and customer needs opportunities Work proactively to reduce churn and increase customer value In some cases, take on new customer conversations – if you want to level up This is consultative sales, not hard-pushing. 🧠 Who are you? You're likely a sales professional who: Loves winning – but doing it the right way Understands the value of long-term customer relationships Thrives in a team but takes full responsibility for your results Has authority in conversations and can read customer needs ✔ Sales experience is a requirement ✔ Telecom experience is a plus – not mandatory ✔ The right attitude beats everything 💼 Why Verbal? Independent telecom operator since 2007, with over 40,000 customers Named Great Place to Work Very high customer satisfaction – 4.6 on Trustpilot Focus on people, not just numbers Fun team events, competitions, trips, and more We believe in freedom with responsibility, clear goals, and making winning together fun. 💰 What you get Fixed salary + strong commission model Thorough onboarding and ongoing training Clear development and career path A close-knit team at headquarters 📍 Near Hammarby Sjöstad – 5 min from Slussen 🎯 Does this sound like your kind of sales? Submit your application today – we interview on a rolling basis and fill the position when we find the right person. Welcome to Verbal – where relationships are the business.