Sales-Focused Customer Service Representative

Kraftsam Rekrytering & Bemanning AB · Full-time

Stockholm, Stockholm, Sweden

We're looking for a junior sales representative! About the role Have you worked with customer contact via phone and enjoy the combination of service and helping customers find the right solution? Then this might be the right role for you. We're looking for a customer support representative with a natural interest in sales, who wants to develop in a role where customer dialogue, service, and business go hand in hand. What does the job involve? You have daily contact with customers via phone where you help, guide, and identify opportunities to offer relevant products and services. The focus is primarily on outbound calls where you follow up with customers, present solutions, and in a simple and natural way ensure that the customer's needs are matched with the right offering. It's about creating great customer experiences, building trust, and at the same time capitalizing on the opportunities that arise in the dialogue. You work in a structured manner toward set goals and become an important part of a team that values pace, collaboration, and clear results. The position is based in Stockholm. We'd like to see that you have At least one year of experience with customer contact via phone or outbound calls Customer service experience, preferably with elements of sales Experience working toward set goals Good Swedish in speech and writing Basic knowledge of digital systems Who we think you are Comfortable on the phone and confident reaching out to customers Service-oriented and have a natural interest in sales Motivated by helping customers and creating good results at the same time Responsive and skilled at adapting the conversation to the customer's needs Positive, driven, and enjoy working toward clear goals Want to continue developing within customer service and sales We offer you: A varied role where customer service meets simple and natural sales Fixed salary together with performance-based components Onboarding, ongoing coaching, and support An engaged team with clear goals and shared focus Opportunity to develop further within customer service and sales-related roles