Sales Advisor – Customer Service & Upselling

Kraftsam Rekrytering & Bemanning AB · Full-time

Göteborg, Göteborg, Sweden

Customer Service, Relationships & Upselling Are you social, driven, and love the feeling of closing a really great deal – while keeping the customer happy? We're now hiring Sales Advisors for an energetic team where customer service meets sales. You'll work with existing customers, build relationships, and help them find the right solutions – while actively driving upselling and cross-selling opportunities. This role is for you if you enjoy working with people, thrive in a fast-paced environment, have clear goals in mind – and get extra motivated by the chance to directly impact your own results. What will you do? You'll be: Contacting existing customers via phone and other digital channels. Helping customers with questions, service, and guidance. Following up on customer matters and ensuring an excellent customer experience. Identifying customer needs and spotting upselling opportunities. Presenting relevant products and solutions in a natural, consultative way. Working toward individual and team goals together with your colleagues. Bringing energy, ideas, and engagement to the team's development. Who are you? We believe you're someone who enjoys talking with people and finds it easy to connect. You don't need several years of experience – for us, your personality, energy, and willingness to grow matter just as much. We think you: Are social, communicative, and confident on the phone. Have a natural drive and enjoy reaching goals. Are competitive and motivated by results. Enjoy sales or are curious about developing in this area. Are service-minded and understand that great sales starts with understanding the customer. Take responsibility, show initiative, and enjoy working with others. Speak and write Swedish fluently and feel comfortable with English. Sounds interesting? Submit your application today. We conduct ongoing screening and interviews, which means the position may be filled before the final application deadline. If you have any questions about the role, please feel free to contact the responsible recruiter Amir Sten at [email protected].