Nevrlková Eva, tel.: +420 720 985 432, e-mail: [email protected]
JOB PURPOSE
Ensure smooth operation of the clinic's reception desk and maintain client communication.
JOB RESPONSIBILITIES
• Support reception at ALPHALABS in Prague;
• Manage calendar and create client files in the Xdent software;
• Communicate with clients, handle phone calls, emails, and chat – ticketing, confirm appointment times, and provide general information;
• Administrative duties – verify treatment invoice payments, maintain records, and reporting;
• Work with PC software: Xdent, Helios, IDS, scanning, Giriton, Freshworks, MS365.
REQUIREMENTS FOR THE POSITION
• Experience in customer service or call center;
• Strong communication and verbal skills in Czech at a professional and representational level; communicative knowledge of English at B1+/B2 level;
• Strong written communication skills, grammar, text comprehension, and logical thinking;
• Pleasant demeanor, organizational skills, and multitasking ability;
• Stress resilience and ability to work in a dynamic environment;
• Team collaboration and reliability.
If interested, please send your resume to [email protected]. Interviews are held exclusively by prior arrangement and take place at the company's main office, not at the clinic. Without a scheduled appointment, you cannot be included in the selection process. Thank you for your understanding, and we look forward to meeting you!
Work in a modern environment with cutting-edge technology, education and employee development contribution, Multisport card, language courses, employee discounts on company products and services, pension insurance and life insurance contribution, company car, friendly team.