Receptionist / Customer Care Specialist

Description:

Nevrlková Eva, tel.: +420 720 985 432, e-mail: [email protected] JOB PURPOSE Ensure smooth operation of the clinic's reception desk and maintain client communication. JOB RESPONSIBILITIES • Support reception at ALPHALABS in Prague; • Manage calendar and create client files in the Xdent software; • Communicate with clients, handle phone calls, emails, and chat – ticketing, confirm appointment times, and provide general information; • Administrative duties – verify treatment invoice payments, maintain records, and reporting; • Work with PC software: Xdent, Helios, IDS, scanning, Giriton, Freshworks, MS365. REQUIREMENTS FOR THE POSITION • Experience in customer service or call center; • Strong communication and verbal skills in Czech at a professional and representational level; communicative knowledge of English at B1+/B2 level; • Strong written communication skills, grammar, text comprehension, and logical thinking; • Pleasant demeanor, organizational skills, and multitasking ability; • Stress resilience and ability to work in a dynamic environment; • Team collaboration and reliability. If interested, please send your resume to [email protected]. Interviews are held exclusively by prior arrangement and take place at the company's main office, not at the clinic. Without a scheduled appointment, you cannot be included in the selection process. Thank you for your understanding, and we look forward to meeting you! Work in a modern environment with cutting-edge technology, education and employee development contribution, Multisport card, language courses, employee discounts on company products and services, pension insurance and life insurance contribution, company car, friendly team.Nevrlková Eva, tel.: +420 720 985 432, e-mail: [email protected] JOB PURPOSE Ensure smooth operation of the clinic's reception desk and maintain client communication. JOB RESPONSIBILITIES • Support reception at ALPHALABS in Prague; • Manage calendar and create client files in the Xdent software; • Communicate with clients, handle phone calls, emails, and chat – ticketing, confirm appointment times, and provide general information; • Administrative duties – verify treatment invoice payments, maintain records, and reporting; • Work with PC software: Xdent, Helios, IDS, scanning, Giriton,…

Overview

Type

job

Status

active

Visibility

public

Price

35 000 Kč /month

City

Praha

GPS

50.1029026, 14.3946353copyopen in

Email

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Phone

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Views

6

Published

12. 6. 2026

Edited

4. 8. 2026

Specifications