Do you have a passion for service and creating world-class customer experiences? Would you like to work with market-leading products in a company where quality and innovation are in focus? Then the role of Product Support Specialist could be your next career step.
We can now offer an exciting position in customer service that will develop you both personally and professionally. As a customer service representative at Garmin, you help both individual customers and resellers with support, complaints, and product questions via phone, chat, and email. Every customer interaction is an opportunity to create a positive experience, which is why high service standards, professionalism, and engagement are essential parts of the job. Just like Garmin's products, our support also maintains world-class standards.
Garmin is a global leader in navigation equipment and develops innovative products for automotive, aviation, marine, and outdoor and sports activities – products that become an integral part of customers' lives. With the motto "built to last," the company is characterized by quality, innovation, and long-term thinking – both in its products and in its customer interactions.
At Garmin, you'll be part of an engaged team where collaboration, knowledge sharing, and development are at the center. Since Garmin continuously launches new products, you'll receive ongoing training and opportunities to develop your skills.
The position begins with an introductory program lasting two to three weeks in which you will be trained on Garmin's products, systems, and work methods, so you feel confident and well-prepared in your new role.
StudentConsulting is responsible for the recruitment process and the final candidate will be employed directly by Garmin.
WHAT WE'RE LOOKING FOR
We're looking for someone who enjoys customer interaction and is driven to provide every customer with a top-tier service experience. You have a genuine interest in technology, are solution-oriented, and are comfortable working at a fast pace without compromising quality.
We also believe that you:
Have previous experience in customer service, preferably in technical support
Have good IT skills, technical understanding, and easily adapt to new systems
Are attentive, empathetic, and professional in your interactions with customers
Are organized, thorough, and have good prioritization skills
Communicate fluently in Swedish, both spoken and written, and have good English skills
Thrive with change and are motivated to continuously learn new things.
It's an advantage if you have a genuine interest in fitness, health, and an active lifestyle as well as previous experience with Garmin products.
WHAT DOES GARMIN OFFER?
At Garmin, you'll work with innovative products alongside engaged colleagues in an international organization where quality, development, and collaboration are in focus.
You are offered, among other things:
The opportunity to borrow two Garmin products for personal use
Generous employee discount on Garmin products
One wellness hour per week on paid work time
Occupational pension and health insurance
Wellness allowance of 4000kr/year
A comprehensive introductory and training program
Good opportunities for professional development and continuous learning.
Working hours are daytime Monday to Thursday 08.00–17.00 and Fridays 08.00–16.00. You will work at Garmin's office in Billdal.
Does this sound like something for you? The selection process starts immediately and the position may be filled before the final posting date. We look forward to receiving your application!