Call Center Agent

Description:

Customer Support Specialist – Inbound Phone Line (Day/Night Shifts) We're looking for a new team member to join our customer support team. If you enjoy communicating with people, have a pleasant speaking voice, and want to help customers with their inquiries, we'd like to hear from you. Job Responsibilities • Receive and handle incoming phone inquiries, • Provide accurate and clear information, • Work with internal systems, • Contribute to ensuring smooth operation of the customer support line. Requirements • Completed secondary education, • Minimum 6 months of experience in customer service, • English language proficiency at B2 level or higher (verified by certificate), • Pleasant and clear speaking voice, • Willingness to work in shift mode (day/night), • Basic PC skills, • Reliability and teamwork skills. This position is also suitable for candidates with disabilities (OZP); the work is not physically demanding. Shifts • Day shift: 08:00 - 20:00 • Night shift: 20:00 - 08:00 • To maintain service quality, we require 2 shifts per month to be worked on-site at our client's office in Prague (08:00 - 16:00), where supervision, feedback sessions, and regular training take place. We Offer • Competitive salary, • Meal voucher allowance, • For Prague shifts, fully covered accommodation, travel expenses, and meal allowance, • Stable employment on a long-term project with social impact, • Quality training and ongoing support, • Opportunities for professional growth and development. Work Location • Třída Tomáše Bati 269, Zlín - Prštné • Initial training takes place in Zlín. Employee Benefits: Competitive salary, meal voucher allowance, for Prague shifts fully covered accommodation, travel expenses, and meal allowance, stable employment on a long-term project with social impact, quality training and ongoing support, opportunities for professional growth and developmentCustomer Support Specialist – Inbound Phone Line (Day/Night Shifts) We're looking for a new team member to join our customer support team. If you enjoy communicating with people, have a pleasant speaking voice, and want to help customers with their inquiries, we'd like to hear from you. Job Responsibilities • Receive and handle incoming phone inquiries, • Provide accurate and clear information, • Work with internal systems, • Contribute to ensuring smooth operation of the customer support line. Requirements • Completed secondary education, • Minimum 6 months of experience in customer…

Overview

Type

job

Status

active

Visibility

public

Price

30 000 Kč /month

City

Zlín

GPS

49.226766, 17.6667415copyopen in

Email

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Phone

Show phone

Views

6

Published

3. 6. 2026

Edited

1. 8. 2026

Specifications