Job Description & Offer
Do you want to work with personal injury claims in a developing role in pleasant offices in Stockholm City? Are you driven by the opportunity to take responsibility, make decisions, and develop in an environment where performance, quality, and teamwork are in focus? Then the position of Personal Injury Claims Adjuster at Protector Insurance might be right for you!
Protector is a Scandinavian insurance company listed on the Oslo Stock Exchange and has shown strong and profitable growth since its founding in 2004. Our culture is built on responsibility, discipline, and performance, where you receive great trust from day one while we develop and succeed together as a team.
In this role, you will investigate and settle personal injury claims through claims adjustment based on policy terms and damages. You are responsible for your own cases from notification to decision and work in a structured manner with a focus on quality, progress, and good service.
You will have daily contact with injured persons, policyholders, representatives, and other parties involved in claims cases, where your ability to communicate clearly and professionally becomes important.
Your work tasks include, for example:
• Independently investigate and settle accident claims for both adults and children
• Work with claims adjustment based on insurance terms and tort law
• Assess entitlement to compensation, causality, and medical disability based on medical documentation
• Ensure cost-effective claims adjustment and work toward established goals and KPIs
• Provide professional service and clear communication via telephone, email, and letter
• Manage the entire claims process from notification to decision
• Contribute to the team's development and knowledge sharing
Personal Profile
We are looking for someone who is driven, disciplined, and thrives in a role where you work independently and take responsibility. You like pace, work in a structured manner, and are motivated by achieving results and developing over time.
We believe you are early in your career and have a strong service orientation. You have likely worked in a service-oriented role before where you are accustomed to taking responsibility, treating people professionally, and delivering with quality. Furthermore, we would like to see that you have an academic degree from university or college or an IFU qualification, but this is not a requirement.
To succeed in this role, we believe you:
• Are structured and disciplined with high work ethic
• Are driven and thrive in a performance-oriented environment
• Are self-motivated and comfortable making your own decisions
• Have good communication skills and professional demeanor
• Are a team player who contributes to the team's collective success
We highly value your qualities and would like to see that you have a background in sports or association activities. Please tell us what activity you have engaged in and how it has shaped you as a person.
Meritorious:
• Experience in personal injury claims adjustment
• IFU certification
• Medical background
Other
Start: Immediate / by agreement
Scope: Full-time
Working hours: Office hours
Location: Tändstickspalatset, Stockholm City
PerformIQ is responsible for the recruitment. Selection and interviews take place on an ongoing basis and the position may be filled before the final application deadline.
We welcome your application!Job Description & Offer
Do you want to work with personal injury claims in a developing role in pleasant offices in Stockholm City? Are you driven by the opportunity to take responsibility, make decisions, and develop in an environment where performance, quality, and teamwork are in focus? Then the position of Personal Injury Claims Adjuster at Protector Insurance might be right for you!
Protector is a Scandinavian insurance company listed on the Oslo Stock Exchange and has shown strong and profitable growth since its founding in 2004. Our culture is built on responsibility, discipline, and…
Overview
Type
job
Status
active
Visibility
public
City
Stockholm
Address
Hammarbybacken 31
GPS
59.300668548378, 18.084330199761
Email
Views
1
Published
22. 6. 2026
Edited
5. 8. 2026
Location
Loading map…
Specifications
Region
Stockholms län
Duration
Ongoing
Employer
Performiq AB
Postcode
12030
Open positions
1
Profession
Personskadereglerare
Salary Type
Fixed monthly, weekly or hourly pay
Scope Of Work
100–100 %
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