Personal Service Technician - Skövde

Kraftsam Rekrytering & Bemanning AB · Full-time

Skövde, Skövde, Sweden

Do you want to combine qualified technical work with customer interaction and take responsibility for the entire workflow – from first contact to a finished car and satisfied customer? We are now looking for a personal service technician at an established player in the automotive industry in Skövde. Here you will have a varied role where you not only work with service and repairs, but also maintain close contact with the customer and are responsible for the entire process surrounding the customer's workshop visit. You will be an important part of the customer's experience and have the opportunity to combine your technical expertise with service and problem-solving. The role suits you if you thrive with responsibility, enjoy customer interaction, and want a daily routine where you get to work hands-on and meet people. About the Company The company is an established player in the automotive industry with operations at multiple locations in Sweden. Here, they work long-term with quality, customer satisfaction, and skills development, while employees are given the opportunity to develop within the latest automotive technology. You will become part of an experienced team where people work together to deliver high quality and a great customer experience. About the Position As a personal service technician, you manage the entire workflow around the customer and vehicle, from the first customer contact to when the car is ready and the customer leaves the workshop satisfied. You work with, among other things: Customer contact before and during the workshop visit Service, repairs, maintenance, and troubleshooting Diagnostics and problem-solving Planning and execution of workshop work Communication regarding the vehicle's status, work performed, and any recommendations Ensuring that work is performed with high quality and according to agreement Follow-up and contact with the customer before returning the vehicle This means you get a broad and varied role where you both use your technical expertise and build the relationship with the customer. You follow the vehicle through the entire process and ensure that the customer has a professional and secure experience from start to finish. You work independently with your own tasks but are also part of a team with experienced colleagues. There are also good opportunities for training and skills development in automotive technology. What We're Looking For Several years of experience as an automotive technician or mechanic Solid knowledge of service, repair, and vehicle diagnostics Automotive technical training or equivalent experience A genuine interest in vehicles and technology Comfortable with customer interaction and taking responsibility for the entire workflow Fluent in speaking and writing Swedish Good computer skills Valid B driving license Meritorious qualifications: Experience from an authorized workshop Experience working with customer responsibility or as a personal service technician Experience with diagnostics and troubleshooting Good English Willingness to develop within new automotive technology Other Information If you have any questions about the position, please contact the responsible recruiter Elliot Sahlstrand at [email protected]. In this recruitment, Brandt Bil is collaborating with Kraftsam Rekrytering och Bemanning. External recruitment agencies and salespeople are kindly but firmly requested not to contact us. We welcome your application!