Order and Warehouse Associate with Customer Service
Ellancé is a growing company that distributes professional skincare brands in Sweden and Norway. Our brand portfolio includes Dr Dennis Gross Skincare, Eminence Organics, and other international skincare brands. Our customers are primarily skincare salons, spa facilities, and aesthetic clinics.
We are immediately seeking a meticulous, service-oriented, and responsible team member for our office and warehouse in Siljansnäs. This is a varied role where you work with order management, customer service, and warehouse operations. Some financial administration may also be included, depending on your previous experience and qualifications.
You will be an important part of our team and have ongoing contact with both customers and colleagues. Therefore, we are looking for someone who enjoys providing personal and professional service and who thrives combining administrative tasks with practical warehouse work.
Your main responsibilities
Receive and register customer orders
Answer customer inquiries via phone and email
Provide basic product information and service to our retailers
Pick, check, and pack orders
Receive deliveries and check incoming goods
Register goods received and report any discrepancies
Warehouse storage, inventory, and ongoing inventory control
Contribute to good organization and efficient procedures in the warehouse
Possibly some invoicing and financial administration
We are looking for someone who
Is meticulous, structured, and organized
Is service-oriented and has a professional and friendly customer approach
Is genuinely interested in skincare and wants to learn more about it
Enjoys both administrative and practical tasks
Has good computer skills and can work in Microsoft Office
Speaks Swedish and English fluently in both speech and writing
Can work independently, take responsibility, and show initiative
Is flexible, solution-oriented, and enjoys collaborating
Can prioritize when the pace of work is high
It is meritorious if you
Have experience with order management, customer service, or warehouse work
Have education or experience in finance and administration
Have worked with invoicing, accounts receivable, or warehouse accounting
Are a trained esthetician or have experience in the skincare and beauty industry
Speak and write Norwegian, as we also work with customers in Norway
We place great importance on your personal qualities. To thrive with us, we believe you are unpretentious, engaged, and enjoy helping where needed. You have good organizational skills, care about work being done the right way, and contribute to a positive atmosphere in the team.
About the position
The workplace is our office and warehouse in Siljansnäs.
Does the position sound interesting and does the description match you? Then we look forward to receiving your application!
We conduct ongoing interviews and will contact you if an interview seems promising.
Send your application and CV to [email protected].
Ellancé AB
Phone: 08-545 68 850
www.ellance.se