Operations Manager - Region Norr

Description:

Hemfrid continues to grow – and now we're taking the next major step. This year we're opening new offices in Umeå and Sundsvall, marking the launch of Region Norr. We're looking for the leader who will build and develop our new region. As Operations Manager, you'll have a unique opportunity to lay the foundation for Hemfrid's continued expansion in northern Sweden, build a strong leadership team, and create a profitable operation with high ambitions. This is a role for you if you want to combine strategic leadership with operational responsibility – and if you're motivated by being part of building something from the ground up. About Hemfrid & KEYTO Group Hemfrid is Sweden's leading company in home-based services and is a central company within the KEYTO Group. The group brings together some of the Nordic region's strongest service companies for home services, with over 4,500 employees in Sweden and the United Kingdom. This includes Hemfrid, Hemfixarna, GreenThumb, Veterankraft, Servly, and Enspecta, all with the ambition to develop the future of service experience through innovation, entrepreneurship, and high quality. We're on an exciting growth journey where we're expanding continuously both organically and through company acquisitions, together with driven employees and strong entrepreneurial cultures. We're looking for you who, together with us, wants to enable companies and colleagues to develop and grow in an expansive environment. About the Role As Operations Manager, you have overall responsibility for Hemfrid's operations in Region Norr. This is a strategic leadership role where you lead through other managers and are responsible for the region's development, growth, and profitability. You have personnel responsibility for the region's Area Managers, who in turn lead our collectively employed employees and are responsible for daily operations. Initially, you'll be leading two Area Managers, but the ambition is for Region Norr to continue growing as we establish ourselves in more locations. Although the role has a clear strategic focus, we're looking for an unpretentious leader who thrives close to operations. When needed, you're prepared to support operational activities and cover for an Area Manager in cases such as absence. You see it as a natural part of leadership to be there where operations need you most. Since you're responsible for multiple offices within a growing region, a hands-on leadership style is crucial. The role therefore involves regular travel between our offices in Region Norr to be close to operations, support your Area Managers, and create good conditions for both employees and business. In the role, you're responsible for: Leading, coaching, and developing the region's Area Managers. Responsibility for the region's results, budget, and long-term profitability development. Driving the establishment and continued growth of Hemfrid's operations in Region Norr. Ensuring efficient operations with high quality, good customer experience, and engaged employees. Monitoring and developing operations through analysis of key metrics and business results. Driving change and improvement work and implementing new ways of working. Closely collaborating with other functions within Hemfrid to create the best possible conditions for the region's development. When needed, supporting operational activities and covering for an Area Manager. Your Profile We're looking for you who have experience leading other managers and who thrive with building organizations, developing people, and creating results. You're used to taking overall responsibility and are driven by combining strategic work with close operational leadership. As a leader, you're clear, confident, and communicative. You create engagement by providing direction, building structure, and being present in operations. At the same time, you have a genuine interest in people and actively work to develop both your employees and the organization. You have strong business acumen and are motivated by developing both people and operations. Following up on results, identifying improvement opportunities, and driving growth are natural parts of your leadership. We believe you have: Several years of experience leading other managers with full personnel responsibility. Several years of experience with full P&L responsibility. Good experience working with goal-oriented management and monitoring operations through relevant key metrics. Fluent knowledge of Swedish and English, both spoken and written. B-class driver's license. Experience from similar industry or other personnel-intensive operations is highly desirable. Experience with services for private customers is desirable. Practical Information The position is full-time with a start date by agreement. The role involves responsibility for our operations in Region Norr, with our first establishments in Umeå and Sundsvall. Travel between offices is a natural part of the position, and we'd prefer if you're based in or between one of our two expansion locations. If you have any questions, please contact the responsible recruiter at [email protected]. We look forward to your application! 🌟Hemfrid continues to grow – and now we're taking the next major step. This year we're opening new offices in Umeå and Sundsvall, marking the launch of Region Norr. We're looking for the leader who will build and develop our new region. As Operations Manager, you'll have a unique opportunity to lay the foundation for Hemfrid's continued expansion in northern Sweden, build a strong leadership team, and create a profitable operation with high ambitions. This is a role for you if you want to combine strategic leadership with operational responsibility – and if you're motivated by being part of…

Overview

Type

job

Status

active

Visibility

public

City

Sundsvall

Address

Sundsvall C.

GPS

62.380887948057, 17.361497345364copyopen in

Email

Show email

Published

27. 7. 2026

Edited

30. 7. 2026

Specifications