Onsite Technician

Eccera Professionals AB · Full-time

Göteborg, Sweden

We specialize in staffing and consulting services within IT and technology – from promising talent and consultants with broad expertise to experienced specialists with deep expertise. As a candidate, we are a trusted partner that offers exciting assignments, personal development, and close contact with our advisors. We make sure you get the right assignment for your skills and ambitions – always with people at the center. For our customers, it means we are a reliable provider that can quickly match the right skills with the right needs. In addition to our own strong consulting organization, we also have an expanded partner network, which allows us to offer even greater flexibility and breadth in delivery. Collaboration and quality characterize everything we do, and our core values are summarized in our promise: Empowering the Nordics through people. Eccera has 300 employees and offices in Stockholm, Göteborg, Malmö, and Linköping. We are a member of Almega Kompetensföretagen and follow their signed collective agreement with Unionen. Do you enjoy technical problem-solving, user support, and helping people with their IT needs? Eccera is now seeking Onsite Technicians for several consulting assignments in the Gothenburg area. Here you will have the opportunity to use your technical skills, meet users, and contribute to a well-functioning IT environment. As a consultant at Eccera, you get a secure employment and gain valuable work experience through assignments with our customers. Your consulting manager will support you in your development as you continuously build new experience and knowledge. An excellent opportunity to build a career. Your Responsibilities As an Onsite Technician, you work closely with users and are responsible for providing technical support on-site. You help solve both simple and more complex IT problems and ensure that users get the help they need to work effectively. Your responsibilities may include: Troubleshooting and support for computers, peripherals, and software Installation, configuration, and maintenance of computers and IT equipment Management of user accounts, permissions, and client-related issues Support for technical problems on-site with users Documentation and follow-up of issues as well as collaboration with other IT functions Your Profile We are looking for someone with a genuine interest in IT and service, and who enjoys a role where you help people and solve technical problems. You are communicative, organized, and have a professional demeanor. You take responsibility for your tasks, work solution-oriented, and collaborate easily with both users and colleagues. We place great importance on your personal qualities and are looking for someone who is engaged, service-oriented, and enjoys creating good user experiences. Requirements At least 2 years of experience in IT support, onsite support, or similar technical work Good knowledge of Windows and client management Experience troubleshooting computers, software, and peripherals Good proficiency in Swedish, both spoken and written Merits Experience with Active Directory and Microsoft 365 Knowledge of networking and user permissions Experience with ticket management systems Class B driver's license What We Offer At Eccera, you get the tools you need to reach your goals. We offer all our consultants qualified training and certifications in the latest technology. We place great value on our employees continuing to develop. Therefore, we offer you the opportunity to set up an individual training plan, where we cover both study materials and certifications themselves. During your development, we will match your skills with the right assignment as you advance. We regularly conduct exciting and fun activities where you as a consultant have the opportunity to meet and socialize with your colleagues in pleasant and relaxing settings. Does this sound like an assignment for you? Welcome with your application! We look forward to hearing from you.