Review Officer to Sundsvall

Försäkringskassan · Full-time

Box 42006, Stockholm, Sweden

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We disburse approximately 260 billion kronor annually. It is taxpayers' money that we manage. That is a great responsibility. Therefore, we thoroughly examine each case, follow laws and regulations, inform and guide, care and show consideration. It is a job for you who want to take responsibility. Welcome to the Swedish Social Insurance Agency. The Legal Support unit is responsible for the department's review activities, court proceedings, and case-related legal support. Now we are strengthening our review unit with additional colleagues. We are looking for you who, together with us, want to be a driving force in legal quality work within the Benefit Fraud Unit. Investigations, analyses, and teamwork As a review officer, you safeguard citizens' rights by conducting a new complete review of decisions where individuals have requested that the Agency's decision be reconsidered. You assess, investigate, and decide on the matter. You make clear and legally secure decisions that address all claims. If a reviewed decision is appealed to court, you are responsible for preparing documentation for the court's review. You maintain contact via telephone or in writing. Externally, you contact employers, healthcare, the Swedish Public Employment Service, municipalities, and county councils, among others. In your work, you actively strive for continuous improvement of quality in work processes and case handling and support learning in the handling of individual cases. As a review officer, you handle confidential information, which places high demands on proper handling. Therefore, it is important that you have a strong security awareness. It is a job for you who want to take responsibility. We are looking for you who have a university degree or experience and qualifications that can be assessed as equivalent. Preferably with a focus on social sciences or law have a systematic and thorough approach and deliver results according to agreement understand and effectively analyze complex issues work effectively with others and share knowledge, experience, and information have good communication skills, both verbal and written support others in striving to achieve common goals. It is an advantage if you have in-depth knowledge of social insurance and administrative law have specialist expertise or case handling experience in one of the Agency's benefit areas have worked for at least 3 years with one or more of the benefits housing allowance and care allowance/extra cost compensation have or have had a responsibility area in addition to your core duties, such as team coordinator or supervisor. We place great importance on your personal qualities. Other information 2 positions, permanent, full-time, with start date by agreement. Probationary employment may be applicable. Certain positions at our agency involve participation in security-sensitive activities. To be employed in such a position, a passed security vetting in accordance with the Security Protection Act (2018:585) is required. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks are conducted in this recruitment. Remote work opportunities are available if the work permits. In this recruitment, work psychological tests may be used as part of the selection process. Work locations: Stockholm, Gothenburg, or Sundsvall. Want to know more about the Swedish Social Insurance Agency as an employer? Visit https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss Contact persons Manager: Samra Swenson, 010-116 49 05 (for questions about the position). HR Specialist: Frida Skogsborn, [email protected], 010-112 24 18 (for questions about the recruitment process). ST: Johanna Ryderling, 010-119 76 22, Saco-S: Erik Bröddén, 010-114 21 84, Seko: Johanna Grundström, 010-115 30 44. Application Welcome to submit your application by September 20, 2026. When you apply, please attach your CV. We do not use cover letters in our recruitment process; instead, you will answer a number of selection questions relevant to the position. Upload your diplomas, grades, and certificates with your application. If you have protected personal information or no access to Bank ID, contact the HR specialist named in this announcement and we will help you submit your application. In everything we do, we act on the principle of equal worth for all people, legal security, and good service.