Networking Managed Services Engineer (L3)

NTT Czech Republic s.r.o. · Full-time

Praha, Czech Republic

Mazurová Anna, e-mail: [email protected] Resolving incidents/tickets (via phone, email, chat) and implementing requests. Providing L1 technical support to customers in the networking field. Monitoring customer infrastructure, customer communication, troubleshooting. Previous IT support experience required. Willingness to work 24x7 shifts. Fluent English language skills. Training in scope to be agreed upon with direct supervisor 5 weeks of vacation 3 so-called Sick Days per year Wage compensation for temporary work incapacity exceeding the statutory replacement wage amount up to the fixed base salary for the duration of temporary work incapacity up to 21 days per year Laptop and mobile phone including data plan according to company standards Pension supplementary insurance contribution of 1,000 Kč per month (after probation period) Non-standard health care (after probation period)