MS Engineer (L1)

NTT Czech Republic s.r.o. · Full-time

Praha, Czech Republic

Initial contact via email - Anna Mazurová, email: [email protected] Incident/ticket resolution (phone, email, chat) and implementation of requests. Providing L1 technical support for customers in the networking area. Monitoring customer infrastructure, customer communication, troubleshooting. Previous IT support experience required. Willingness to work 24x7 shifts. English language communication required. Employee benefits - Training in scope to be agreed with direct supervisor 5 weeks vacation 3 sick days per year Wage replacement for temporary work disability above the legally stipulated replacement amount up to the fixed base salary for temporary work disability up to 21 days per year Laptop and mobile phone including data plan according to company standards Pension insurance contribution of 1,000 CZK per month (after probation period) Above-standard health care (after probation period)