At Destination Gotland, we manage one of Sweden's most important routes – the sea route between Gotland and the mainland. Every day, our vessels transport people and cargo across the Baltic Sea on the routes Visby–Nynäshamn and Visby–Oskarshamn. Ferry traffic makes daily life on Gotland function and brings the island closer to the rest of Sweden.
We have operated the Gotland traffic since 1998 and are proud of the trust we have earned. The assignment comes from Trafikverket, but our responsibility extends beyond that. For us, it's about Gotland and continuously developing the sea route between the island and the mainland.
About the Position
We are now seeking two Chief Pursers for the Onboard Service department – an operational leadership role with overall responsibility for daily operations onboard. As Chief Purser, you will be part of the ship's management team and have a central role in ensuring a high guest experience and strong commercial results. You will lead the operational activities onboard and ensure that work is conducted efficiently and professionally. You report to the Master onboard and to the Operations Manager for Onboard Service on shore.
You are a present leader who inspires your employees and actively contributes to creating world-class service and guest experience.
Your main areas of responsibility:
Lead, plan, and take responsibility for Onboard Service work – safety, work environment, guest experience, sales, and profitability
Personnel responsibility including employee conversations, competency development, training, and collaboration issues
Responsibility for attractive product presentation and sales
Ensure high quality of food, service, and cleanliness
Ensure passenger safety and that crew members have the correct training for their position
Staffing
About You
We are looking for someone who has:
experience successfully leading a service organization – for example as a leader in shipping, restaurant, or hotel operations
clear and positive leadership
genuine commitment to developing the business and employees
relevant post-secondary education in economics, tourism, or hotel and restaurant management, or equivalent professional experience
experience from ship service (meritorious but not required)
good communication skills in Swedish and English, both spoken and written
good knowledge of the Microsoft Office package
The Position
The position is a permanent full-time employment with a six-month probationary period.
Duties are performed onboard according to a rotating schedule that normally means equal number of working days as days with paid leave. Visby is your place of employment and home port, which means sign-on and sign-off occur from this port.
Salary is set according to the collective agreement with the Swedish Ship Officers' Union (SBF). As a seafarer, you are covered by reduced tax regulations through your self-assessment.
The position requires a passed health examination and safety training. If you have no prior maritime background, the employer will provide the training and certificates required for the position.
Destination Gotland actively works for equality throughout the company and in all positions. Background checks are conducted on final candidates in accordance with current security procedures.
We look forward to receiving your application no later than 25/10!