Quality Manager (Supervisory/Quality) at Cleanflat Sverige AB

Cleanflat Sverige AB · Full-time

Björnstigen 40, Solna, Sweden

Do you want to become a key person in our team and speak fluent Polish, where your attention to detail, your sense of service, and your educational approach truly make a difference? Since a large portion of our staff has Polish as their native language, we're looking for you to be that important bridge between our field team and the office. At Cleanflat, we always strive for the highest quality and satisfied customers. Now we're seeking an engaged and thoughtful Quality Manager who wants to help us support our staff, maintain our high standards, and develop the business further. About the role: The role is varied and combines field work with cleaning, staff support, and administrative work in our system (Tengella). You will be the link between the office and our staff at customer locations. Your main responsibilities: Train, guide, and support staff on Cleanflat standards and cleaning procedures. Conduct quality inspections and visit customers for follow-ups. Handle complaints and perform urgent interventions when needed. Participate in practical cleaning work in the field to lead by example and cover as needed. Administrative work and follow-up in the planning system Tengella. Who are you? We're looking for someone who is thorough, has a genuine "eye for detail," and is passionate about teaching. You are a patient and pedagogical person who enjoys working with people, spreading positive energy, and creating a good atmosphere in the team. Qualifications: POLISH in speech and writing is an ABSOLUTE REQUIREMENT. Experience from the cleaning industry and/or supervisory work. Good knowledge of Swedish and English. Familiar with working in digital systems (experience with Tengella is a plus). B-class driving license. We offer: A dynamic and warm workplace where your contribution is truly appreciated. With us, you'll have the opportunity to make an impact, grow, and work in an environment with short decision-making processes and fantastic colleagues. Does this sound like the right step for you? Send your application with CV to us at [email protected] today! Selection is ongoing.