Customer Service Representative in Göteborg

Kraftsam Rekrytering & Bemanning AB · Full-time

Göteborg, Göteborg, Sweden

Are you service-oriented, solution-focused, and enjoy helping people in their everyday lives? We are now looking for a dedicated customer service representative to join a team in Göteborg. Here you will work in a customer-facing role where you help customers with various questions and matters. As a customer service representative, you are an important contact for the company's customers. You provide service via phone, email, and digital channels and work together with a team where collaboration, quality, and customer satisfaction are in focus. Responsibilities Contact customers who have indicated they need help with various matters. Handle customer inquiries, complaints, and simple administrative tasks. Provide advice and guidance regarding the company's products and services. Follow up on customer matters and ensure that the customer receives the right help. Collaborate with other departments when needed. We are looking for you who Enjoy helping people and want to provide good service. You are communicative, solution-oriented, and good at interacting with different types of people. You are responsible, positive, and thrive in an environment where the pace can sometimes be high. Qualifications High school education or equivalent. Experience in customer service, support, or other service professions is a plus. Good Swedish in speech and writing. Good computer skills. Ability to work in a structured manner and take responsibility for your matters. We offer You will have the opportunity to develop in a social and varied role where the customer is at the center. You will become part of a team with dedicated colleagues and receive good training to get you started. Good employment terms. Onboarding and training. Opportunity to develop within the company. Supportive and engaged colleagues. A modern work environment in Göteborg. Does this sound like something for you? Submit your application today! We use continuous selection and the position may be filled before the final application deadline. If you have any questions about the position, you are warmly welcome to contact the responsible recruiter Amir Sten at [email protected] or 070-777 02 88. We look forward to your application!