Are you service-oriented, a problem solver, and enjoy customer contact? Manpower is now seeking a customer service representative for BMI Sverige AB in Jönåker outside Nyköping. Here you'll have the opportunity to work in a dedicated team where you daily help customers and contribute to a positive customer experience. Welcome to submit your application today!
Location: Jönåker, Nyköping
Start: Immediately
Assignment duration: 6 months with possibility of extension
Full-time, Monday to Friday 08:00-16:30
About the job
As a customer service representative at BMI Sverige AB, you will be an important contact point for the company's customers. You will be responsible for handling incoming calls and helping customers with questions, guidance, and service matters. The role suits you if you enjoy providing good service, are communicative, and can quickly learn new systems and tasks.
You will work in a customer-focused environment where the focus is on creating positive customer experiences and providing professional support.
Examples of work tasks:
Handle incoming customer calls
Answer customer questions and provide professional service
Register and manage cases in the company's system
Follow up on customer cases when needed
Collaborate with colleagues and other departments to resolve customer questions
About you
We're looking for someone who is service-oriented, communicative, and has an easy way of building trust in conversations with customers. To succeed in the role, you need to be flexible, solution-oriented, and able to quickly learn new work methods and systems.
We see that you have:
Previous experience working in customer service
Good computer skills and the ability to quickly learn new systems
Very good knowledge of Swedish, both spoken and written
Good ability to communicate in English when in contact with customers
The ability to work structured and provide high-quality service
About BMI Sverige AB
BMI is a leading supplier of roofing and waterproofing solutions and works with products and services for the construction industry. As a consultant on assignment with BMI, you get the opportunity to become part of a professional operation with a focus on quality, service, and customer satisfaction.
What can Manpower offer you?
As a consultant at Manpower, you have every opportunity to shape your future based on your skills, your needs, and your wishes. We collaborate with many popular employers and can open doors to new, exciting assignments. You receive employment with everything that entails in the form of market-based salary, overtime compensation, vacation, occupational pension, and insurance according to collective agreement. Wellness allowance and occupational health services are also included.
About the field assignment role
As a consultant with us, you get the opportunity to meet new challenges, create new contacts, and broaden your experience by working on different exciting assignments with our customers within a geographic area.
Apply for the position today!
If you have questions, you are welcome to contact the responsible recruiter Sara Nordström, via email: [email protected] . We work with continuous selection so send in your application immediately, but note that we DO NOT accept applications via email.
Reminder before applying
To allow us to review your application in the best way, we ask you to clearly describe your previous work experience. List your previous workplaces, your title, and the time period for each job. If you have also worked for a staffing company previously, we'd like to know that too.
About Manpower
Manpower is Sweden's leading recruitment and staffing company with tens of thousands of attractive employers throughout the country as our customers. With our extensive network, both locally and globally, we can offer numerous exciting job openings that help you build your career, both in the short and long term. With us, you can apply for full-time jobs or part-time work alongside your studies.