Customer Service Representative

Apotekstjänst Sverige AB · Full-time

LIDINGÖ, Sweden

Apotekstjänst is an entrepreneurial and growing company specializing in the production of dose-packed medications. We deliver dosed medications to over 210,000 patients from our modern production facility in Lidingö in Stockholm. We enjoy challenging ourselves and are driven by a strong commitment to improve and get better. Our vision is to lead the development of services that help our customers in health and care create long-term value and increase social benefit. We work to ensure our staff are the most engaged in the industry and we constantly challenge ourselves and our surroundings to find new and better solutions. Apotekstjänst has won several major contracts in recent years and now we are looking for new engaged employees who want to be part of continued development. Customer Service Representative Do you have the desire to help and thrive best when your work makes life easier for others? Are you passionate about providing customers with the best service and that little extra? Do you enjoy building relationships? Then you might be the one we're looking for! As a customer service representative with us, you will focus on: · Helping our customers over the phone. We have both private individuals and healthcare staff as customers · Helping our customers via email and other communication channels · Providing customers with quick and correct service Our hope is that you are interested in long-term work where you as an employee develop in the role and learn various tasks. The workplace is characterized by a pleasant atmosphere with lots of energy, laughter and problem-solving. We value your personal qualities and believe you recognize yourself in the following description: You find it easy to build relationships and have the ability to understand customer needs and provide that little extra. You are organized, thorough and can handle multiple tasks simultaneously and prioritize when necessary even under stress. Are you also positive and service-oriented? Then you're a great fit for us. Work location: Lidingö Qualifications: Completed upper secondary education Fluent in Swedish both spoken and written Experience in customer service or similar role Welcome to submit your application to [email protected] marked Customer Service Representative. Since interviews will be conducted on an ongoing basis, we would appreciate it if you submit your application as soon as possible but no later than 2026-10-01. The position may be filled before the posting period ends. If you have questions about the position, you are welcome to contact Helena Wall, Customer Service Manager, [email protected]. The position is a permanent full-time employment. We apply a six-month probationary period