Customer Service Sales Representative at Svenska Gravstenar & Begravningsbyrå AB

Tillväxt Botkyrka AB · Full-time

Utbildningsvägen 3, Tumba, Sweden

Svenska Gravstenar & Begravningsbyrå AB helps families in the region honor their loved ones by selecting gravestones in Swedish or Scandinavian granite, among other options, and provides practical support related to funerals. We are a small growing company where every customer receives personal attention. We are now looking for you to become an important part of our business and be the person who meets and guides our customers through the entire process. About the role We are looking for someone who enjoys working with people and thrives in a role where you can combine customer service, sales, administration, and practical work. As a responsible sales representative, you are often the customer's first point of contact with us. You help the customer find the right solution based on their needs and wishes. You follow the customer through the entire process and ensure they feel secure and well cared for from first contact to completed assignment. Many of our customers are in a sensitive situation. Therefore, it is important that you are attentive, respectful, calm, and professional in your interactions. The role is varied and includes both customer contact, sales, administrative, and practical work tasks. The role includes, among other things: Customer contact, consultation, and sales Receive customers and help them find the right gravestone and solution Help customers design and customize gravestones using our design tool on the website Receive and handle phone calls and other customer inquiries Administration and follow-up of customer questions, customer matters, and orders Contact and coordination regarding orders and deliveries Practical handling and administration related to funerals Keep the premises tidy and help with cleaning Other practical tasks related to the business We offer A small team where you quickly become part of the daily operations and can grow with the company. Work where you make a difference for people during one of life's most difficult moments. Trial employment that transitions to a permanent position, full-time, weekdays daytime 8–17 Location: Södertälje Start date: By agreement Salary: Base salary + commission If you have questions, you are warmly welcome to contact recruitment directly at [email protected] Recruitment is conducted in collaboration with Tillväxt Botkyrka. Selection is ongoing and your answers to the application questions form the basis for assessing your application. Due to how the job platform is structured, Tillväxt Botkyrka may appear as the employer, but the position described above is always with the employer mentioned. The employer receives recruitment support from Tillväxt Botkyrka to find just you. Open to all We focus on your competence, not your other circumstances. We are open to adapting the role or workplace to your needs.