About the Company
We are now looking for a Customer and Transport Coordinator at a large, international company based in Landskrona. In this role, you will be part of a specialized team responsible for the company's most strategically important customers and will serve as a central point of contact between the customer, traffic departments, and internal functions.
More information about the customer company will be provided during a phone interview.
This position is a consulting assignment where you will be employed by Emploid and hired out to the customer company.
About the Role
As a Customer and Transport Coordinator, you will be an important part of a team that works to ensure high service levels for some of the company's largest and most complex customers. The role functions as a hub between the customer and internal departments, where you are responsible for coordinating, following up on, and quality-assuring transport flows throughout the entire process.
The work is administrative and event-driven, with a focus on follow-up, control, and problem-solving. You will monitor deviations, review bookings, handle documentation, follow up on costs and lead times, and ensure that the right measures are taken when something does not go according to plan.
The environment is characterized by a fast pace, significant responsibility, and many contact points both nationally and internationally.
More specifically, the position includes:
- Coordinate and follow up on transport flows for strategically important customers
- Serve as a contact person between the customer and internal traffic departments
- Handle bookings, deviations, and customer inquiries
- Ensure that transport assignments are carried out according to agreement
- Review documentation and invoices
About You
We are looking for someone who is driven, business-minded, and enjoys a role with extensive customer contact. You have a service mindset in your work and are comfortable taking responsibility, driving issues forward, and finding solutions that work for both the customer and the business.
To succeed in this role, we believe you are communicative and relationship-building with the ability to quickly understand the customer's needs and build trust in your interactions. You enjoy a fast pace and a daily routine where conditions can change quickly, and you have an easy time prioritizing and acting when problems or deviations occur.
Your previous experience does not need to be from the transport or logistics industry. The most important thing is that you have worked in a customer-facing role, preferably in a business-oriented environment, and are accustomed to coordinating and following up on matters with several different contact points.
The following are requirements for the position:
- Experience from a customer-facing role with a service and business focus
- Ability to communicate professionally and build good relationships with customers and internal contact points
- Good system proficiency and ability to quickly learn new ways of working and digital tools
- Strong skills in Excel
- Excellent knowledge of Swedish and English, both spoken and written
Meritorious:
- Experience from a coordinating role in, for example, B2B customer service, order management, sales, procurement, logistics, transport, or similar operations
Other Information
Start: According to agreement
Location: Landskrona
Scope: Full-time
Working hours: Mon-Fri, 08.00-16.40
Salary: According to agreement
A background check will be conducted on candidates who advance in the process.
If you have questions about the position, please email the responsible recruiter Anna Svensson at [email protected]. Please specify which position you are applying for.
We recommend that you submit your application as soon as possible, as we conduct ongoing selection.
Welcome with your application!