Customer Service Specialist

Jūrmalas Labklājības pārvalde

LATVIJA, Raiņa iela 53, Jūrmala, Jūrmala, Latvia

Vacancy – Customer Service Specialist (Jūrmala Welfare Administration) Application deadline: September 27, 2026 Jūrmala Welfare Administration Reg. no. 90000594245 Talsu šoseja 31 k-25, Jūrmala, LV-2016 invites to hire a Customer Service Specialist (for a fixed-term position) Main job responsibilities: Receive and review client applications for municipal voluntary initiative grants in accordance with the procedures established by the institution. Process client data in social assistance administration electronic systems and use state unified information system data to obtain additional information in accordance with the procedures established in regulatory acts. Assess the compliance of client-submitted documents with grant eligibility conditions. Calculate the grant payable to the client. Monitor client compliance with grant eligibility conditions. Issue administrative acts regarding grant approval or denial. Provide clients with information about grant allocation procedures and conditions. Requirements for candidates: Secondary education; High sense of responsibility, ability to independently complete tasks; Excellent computer skills (MS Office, SOPA); Good communication and interpersonal skills. We offer: Fixed-term employment; Responsive and professional colleagues; Stable monthly salary of 1166 EUR before tax deductions; Opportunities for professional development, acquiring new knowledge and experience; Social guarantees in accordance with state administration regulations. Submit a cover letter, curriculum vitae describing your life and previous professional experience by September 27, 2026 to the email address: [email protected] with the note "For the vacancy – Customer Service Specialist". We will contact candidates invited to the next stage of the competition. For information, call 67767347, email: [email protected]. Based on European Parliament and Council Regulation No. 2016/679 on the protection of individuals with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46/EC Article 13, Jūrmala city municipality informs that: 1) personal data provided in application documents will be processed to ensure the conduct of this personnel selection competition; 2) the data controller is Jūrmala city municipality, contact information: Jomas iela 1/5, Jūrmala, LV-2015, phone no. 67093816, email address: [email protected]. Additional information about your rights and personal data processing can be obtained at: https://www.jurmala.lv/lv/personas-datu-aizsardziba