Customer Service Specialist

Augšdaugavas novada pašvaldības Centrālā pārvalde

LATVIJA, Oktobra iela 2A, Tabore, Tabores pag., Augšdaugavas nov., Augšdaugavas nov., Latvia

Demenes apvienības pārvalde Registration No. 90000064227 announces a vacancy for the position of Customer Service Specialist (position code according to the occupational classifier 4222 07) Work location: Demenes apvienības pārvaldes Tabores pagasta pašvaldības customer service center, Oktobra iela 2a, Tabore, Tabore pagasts, Augšdaugavas novads, LV-5461. We offer: Employment contract for an indefinite period Standard working hours - 40 hours per week Monthly salary 816 EUR Social guarantees and health insurance after the trial period ends Main job responsibilities: Provide high-quality service to municipal customer service center clients in person and remotely – by phone, electronically and by mail Provide residents with information about the opportunity to receive state and municipal services Accept, register and direct for further consideration applications, registrations, reports, requests and letters and other documents Manage the unified circulation and formatting of documents in the Demenes apvienības pārvaldes Tabores pagasts economic department, coordinate the flow of received and sent documents Conduct document registration and accounting, monitor compliance with document execution deadlines and execution in the document management system "Lietvaris". Requirements for candidates: Higher or secondary professional education (preferably in the field of social sciences, office management or customer service) Ability to prepare and format documents in accordance with regulatory requirements State language proficiency at the highest level (C level 1st degree) Excellent computer and information systems skills Good communication skills High sense of responsibility, accuracy and diligence in performing duties Application documents: CV and motivation letter; Copies of education documents; Copy of a document certifying state language proficiency at the highest level (C1) (except for persons who obtained basic, secondary or higher education in accredited programs in Latvian language). Personal data provided in the application documents will be processed to ensure the conduct of this candidate selection and by sending your CV and motivation letter, you consent to the processing of your data for personnel selection purposes. Your data controller is the Augšdaugavas novada pašvaldības Central Administration, legal address: Rīgas iela 2, Daugavpils, LV-5401, phone 65422238, e-mail: [email protected] Applications may be submitted until September 22, 2026: personally in a sealed envelope during working hours at Demenes apvienības pārvalde sent electronically to e-mail: [email protected] Phone for inquiries – 26100191 (Head of Demenes apvienības pārvalde). Thank you in advance for your response and please note that within one week after the deadline specified in the announcement, we will contact those candidates who will be invited for a job interview.