Junior IT Support Engineer

Giacom Development s.r.o. · Full-time

Brno, Czech Republic

o Providing first-line technical support to employees. o Diagnosing and troubleshooting hardware issues (laptops, monitors, printers). o Installing, configuring, and updating software (MS Office, internal systems, antivirus protection, third-party applications). o Managing user accounts (adding, removing, changing permissions). o Ensuring office equipment functionality and performing regular maintenance. o Communicating with external IT service providers when service interventions are needed. o Updating and managing company website content (text, images, news, basic editing). o Collaborating on minor website adjustments according to current marketing or company management needs. o Monitoring website functionality, links, forms, and user interface. o Tracking company IT equipment and licenses. o Maintaining an overview of employees' technical needs. o Assisting with onboarding new employees (equipment handover, account setup, basic procedure training). o Contributing to improvements in internal IT processes and procedures. Employer consent to an employee ID card.