IT Application Manager

Siemens, s.r.o. · Full-time

Praha, Czech Republic

Markéta Fryčková, e-mail: [email protected] Job Responsibilities: " Oversee service delivery, take responsibility, and report on performance (service levels, KPIs, and costs) for each individual IT service. " Build strong partnerships with our providers, IT business partners, and our business stakeholders. " Escalate performance-related issues and customer complaints to service owners and proactively discuss our customer requirements with associated providers. " Keep the security concept current; for all ISEC risks, proper risk acceptance is obtained and documented. " Participate in the preparation of security risk analysis (PRA). Candidate Requirements: " Education in IT or equivalent practical experience welcomed. " Strong communication skills and ability to build relationships in a multicultural environment and at all management levels. " Knowledge of ITIL principles and project management methodologies is an advantage. " Knowledge of programming languages such as C, C++, C#, Python, etc. is welcomed. " Ability to effectively manage and prioritize tasks. " Solid resource planning and problem-solving skills. " Excellent oral and written English skills. Employee Benefits: 5 weeks of vacation, flexible work hours, home office and company daycare to better balance work and personal life, individual benefits budget of minimum 24,000 Kč which you can convert into a combination of up to 8 additional days off, cafeteria points, or contributions to pension and/or life insurance, meal allowance in the form of meal vouchers or a company cafeteria subsidy, opportunity to become a Siemens shareholder and receive free shares, various discounts and special offers