We are looking to strengthen our Customer Center with an Inside Sales Representative!
About the Position
Our customer center is dedicated to providing our customers with the best conditions to do excellent work by supplying the right equipment at the right time with outstanding service from engaged staff.
As an Inside Sales Representative at our Customer Center, you will handle equipment rentals via phone, provide advice and instructions, and offer administrative support to our major customers as well as to Cramo depots and our sales organization. You will also be responsible for sales and upselling of accessories, merchandise, and services. You will independently and actively conduct sales work, nurture existing customer relationships, and participate in customer activities. You maintain good contact with sales staff to identify potential business opportunities. You work closely with supervisors, depot managers, colleagues, and actively participate in the operations and management of the customer center to develop a positive work environment and strong team spirit.
Position at one of our depots in the Stockholm area, preferably in Arlandastad or Länna.
What We Offer You
At Cramo, we strive to always be at the forefront of societal development. We contribute not only to our customers' success but to society at large. The key to our success is our fantastic employees who have a positive "anything is possible" attitude. It is important to us to work toward a more inclusive workplace where all our employees have the opportunity to reach their full potential. Cramo offers excellent development opportunities and employment and staff benefits. We also care about our employees' health and well-being, and provide a work environment where everyone can thrive and feel valued.
Collective Agreement: Basindustrin - Unionen, Sveriges Ingenjörer, Ledarna.
Are You the Right Fit?
To succeed in this position, you need a high level of customer service, strong administrative skills, and excellent collaboration abilities. You thrive in a role with great variety and where things are constantly happening. You stay calm and maintain a structured approach even when the pace is demanding. As a person, you are positive, flexible, and have strong social competence. Since you are Cramo's voice and face to the outside and have daily customer contact, it is important that you have a strong service mindset and enjoy going the extra mile.
Qualifications
Strong computer skills
B-class driver's license
Fluent in Swedish and English, both spoken and written
Beneficial: Experience or training in the construction industry
Very beneficial: Experience in sales or service-oriented customer-facing work within the industry
Application
Selection will be ongoing and hiring may take place before the deadline. We conduct alcohol and drug testing to ensure a safe work environment for all.
To ensure all applicants have an equal and fair process, we use a personality test as part of our recruitment process. We are committed to increasing our diversity and welcome all types of applicants.
For questions about the position, please contact recruiting manager Erdem Bozatli at [email protected]