Rental Car Manager for Hertz at Bilbolaget Nord - Lead Our Rental Car Operations!

Norra Resurs Rekrytering & Bemanning AB · Full-time

LULEÅ, Sweden

Do you want to lead and develop one of Northern Sweden's largest rental car operations? Bilbolaget Nord is now seeking a business-driven Rental Car Manager who wants to take responsibility for an exciting operation with approximately 45 employees, over 950 vehicles, and nearly 190,000 rental days per year – in a business where occupancy rates, customer relationships, efficiency, and profitability are key to success. About the Position: After many successful years, our current Rental Car Manager is retiring, and we are now seeking a business-driven leader who wants to take the next step in developing our rental car business. As Rental Car Manager at Bilbolaget Nord, you will have overall responsibility for leading, developing, and driving the business forward. This role is for someone who thrives with significant responsibility, a fast-paced environment, and clear performance targets. The rental car business is a high-volume operation that demands strong commercial drive, good financial understanding, and the ability to quickly translate analysis into action. You will lead the operation through regional and station managers with a clear focus on profitability, growth, sales, customer satisfaction, and efficient operations. Our rental car business involves significant regional leadership responsibilities, so you will need to be comfortable with business travel. You will: - Lead and develop the rental car operation toward established business and performance goals - Have full personnel and results responsibility - Lead and coach regional and station managers and create clarity around goals, responsibilities, and follow-up - Ensure high occupancy rates and optimal use of the vehicle fleet - Drive sales, customer development, and new business opportunities - Develop and maintain relationships with both small and large corporate customers - Monitor key performance indicators, analyze results, and translate insights into concrete action plans - Identify opportunities for efficiency improvements, better working methods, and increased profitability - Challenge existing approaches and drive change and improvement initiatives - Contribute to the continued development of Bilbolaget Nord's mobility business Who Are We Looking For? You are a leader who dares to challenge, who sees business opportunities where others see limitations, and who helps people grow and perform together. You thrive with responsibility for both people and operations and appreciate environments where structure, clarity, and follow-up contribute to success. You need to understand what creates profitability in a vehicle-intensive service business – from occupancy rates and pricing to customer mix, sales, efficiency, and vehicle utilization. At the same time, our employees are the largest and most decisive part of the result. We are therefore seeking a leader who can combine demands and clarity with security, engagement, and development. We would like to see that you have: - Experience in leadership with personnel and results responsibility, preferably from a larger or geographically dispersed operation - Experience leading through other managers and delivering results remotely - Experience in sales, business development, or service operations - Experience working goal-oriented and monitoring operations through KPIs - Experience from a high-volume operation with focus on efficiency and profitability - Ability to develop processes and working methods with customer experience and quality in focus - Experience with change and improvement initiatives - Good financial understanding and ability to see the connection between operations and financial results - Financial education is highly desirable, as is experience from a similar role, such as regional manager or equivalent - Experience working with larger customers and complex contract relationships – for example, regions, municipalities, or insurance companies – is a significant plus As a person, you are a clear, confident, and inspiring leader who creates engagement and trust. You dare to set demands and make decisions when needed and see opportunities rather than limitations. You are positive and solution-oriented and bring joy and a good atmosphere to those around you. We would like to see that you are: - Business-driven – you understand what creates growth and profitability - Sales-oriented and relationship-building – you build trust and develop long-term relationships - Clear and communicative – you dare to make decisions, set demands, and stand by your priorities - Innovative and development-oriented – you dare to think differently and challenge established approaches - Structured and analytical – you use facts and KPIs to manage the business - Entrepreneurial – you are driven to develop the business and identify new opportunities Practical Information: - Location: Based in Luleå, Piteå, Skellefteå, or nearby - Start: As soon as possible or by agreement - Travel: Occurs naturally in the role - Geographic responsibility area: Luleå-Östersund You will have many internal meetings and check-ins remotely, but we strongly believe in present leadership. Therefore, you are also expected to be out in the operation, meet your employees and customers, and form your own picture of what works really well – and what can be improved. Why Bilbolaget Nord AB? Bilbolaget has existed since 1932 and is one of northern Sweden's leading players in car sales, service, and mobility. We have annual revenue of approximately 4 billion kronor and around 530 employees at 14 locations from Härnösand in the south to Kiruna in the north. As part of Bilbolaget Nord, you will be part of the Persson Invest Group and an organization with strong local roots, long-term vision, and high ambitions. With us you get: - A strategically important leadership role with great opportunities and significant influence - An engaged team and close collaboration with other parts of the organization - Professional development opportunities within one of Northern Sweden's strongest companies in mobility and vehicles - A company culture characterized by long-term thinking, responsibility, care, and business sense - Competitive salary and excellent employee benefits - 6 weeks' vacation and a company car through our own brands Application Process: Selection is ongoing, so don't hesitate to submit your application – the position may be filled before the final application deadline. Bilbolaget Nord is collaborating with Norra Resurs in this recruitment process. The position of Rental Car Manager is a direct recruitment, which means you will become a permanent employee of Bilbolaget Nord with an initial probationary period of 6 months. Take the opportunity to become part of us at Bilbolaget Nord and help continue developing our rental car business. We warmly welcome your application today! For questions about the position, please contact the responsible recruiter Maria Lundmark at 070-336 67 30